Compliance & Quality Coordinator

Wingman Recruitment

Philippines

Remote

PHP 2,644,000 - 3,526,000

Full time

8 days ago

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Benefits offered by this job

100% Remote Work

Australian Business Hours

Structured Training & Onboarding

Long-Term Career Opportunities

Supportive Team Environment

Career Development

Job summary

Wingman Recruitment is seeking a Compliance & Quality Coordinator to ensure Educators, Nannies, and clients stay compliant with regulatory standards. This remote, hands-on role focuses on monitoring, checking, and following up using established frameworks, checklists, and regular check-ins.

You will support engagement through surveys, webinars, and events, with a strong emphasis on accuracy, documentation, and timely follow-ups across a distributed team.

Qualifications

Experience in a compliance, administration, or coordination role.
Working knowledge of compliance requirements such as WWCC, police checks, and first aid or CPR certification.
Strong attention to detail and accuracy.
Experience monitoring records, checklists, and deadlines across multiple people.
Excellent written and verbal English communication skills.
Strong organisational and time management skills.
Ability to manage competing priorities independently.
Confident communicator, comfortable giving feedback and following up with Educators, families, and stakeholders.

Responsibilities

Monitor Educator and Nanny compliance, including WWCC, police checks, first aid, and CPR.
Ensure all PRODA compliance requirements are complete and current for every team member.
Track expiry dates and follow up on renewals before they lapse.
Maintain accurate compliance records and reporting.
Monitor daily checks and daily sleep logs.
Review and monitor risk management plans.
Flag missing, incomplete, or overdue documentation and follow up until resolved.
Coordinate and operate 6-monthly emergency rehearsal drills.
Check that educational programming is complete and submitted on time.
Review programming content for alignment with ACECQA and IHC guidelines and the FMP.
Provide feedback on educational planning.
Suggest resources and activities to support programming quality.
Ensure clients and Educators are meeting ACECQA and IHC guidelines.
Conduct quarterly wellbeing check-ins with Educators and Nannies.
Conduct client check-ins and gather feedback.
Run exit surveys for both clients and staff.
Record feedback and report trends to the team.
Provide information and documentation for audits when required.
Keep compliance records organised and audit-ready.
Set up and coordinate webinars
Set up and coordinate podcast episodes
Organise live events, twice per year
100% remote role with Australian business hours.
Monitor Educator compliance including WWCC, PRODA, first aid and CPR.
Review programming against ACECQA guidelines and support audits.

Skills

Highly organised

Attention to detail

Time management

English communication

Independent remote work

Feedback & follow-up

Stakeholder communication

Audit support

Training & onboarding

Tools

Microsoft Office

Google Workspace

Compliance tracking

Survey tools

Webinar platforms

Video conferencing

AI tools (ChatGPT/Claude)

Job description

Join the Team at Wingman Recruitment

Compliance & Quality Coordinator

Remote | Full-Time
Australian Business Hours
Industry: Childcare / Education / Professional Services

About Wingman Recruitment

Wingman Recruitment partners with growing Australian businesses by providing experienced Remote Professionals who become a seamless extension of their teams.
At Wingman, you're not just another remote worker. You become part of a long-term team with structured onboarding, ongoing support, and genuine career growth opportunities.

About the Role

We're looking for a highly organised and detail-focused Compliance & Quality Coordinator to keep our Educators, Nannies, and clients compliant, supported, and in line with regulatory and quality standards.
This is a hands-on role focused on monitoring, checking, and following up. You'll work from established compliance frameworks, guidelines, and checklists to make sure every Educator, family, and educational program meets the required standards, and that nothing is missed or left overdue.
You'll also support client and Educator engagement through check-ins, surveys, webinars, a podcast, and live events.
If you're methodical, thrive on accuracy, and enjoy keeping multiple compliance and admin processes running at once, we'd love to hear from you.

Key Responsibilities

Employee & PRODA Compliance

Monitor Educator and Nanny compliance, including WWCC, police checks, first aid, and CPR
Ensure all PRODA compliance requirements are complete and current for every team member
Track expiry dates and follow up on renewals before they lapse
Maintain accurate compliance records and reporting

Daily Monitoring & Risk Management

Monitor daily checks and daily sleep logs
Review and monitor risk management plans
Flag missing, incomplete, or overdue documentation and follow up until resolved
Coordinate and operate 6-monthly emergency rehearsal drills

Educational Programming Compliance

Check that educational programming is complete and submitted on time
Review programming content for alignment with ACECQA and IHC guidelines and the FMP
Provide feedback on educational planning
Suggest resources and activities to support programming quality
Ensure clients and Educators are meeting ACECQA and IHC guidelines

Educator & Client Check-Ins

Conduct quarterly wellbeing check-ins with Educators and Nannies
Conduct client check-ins and gather feedback
Run exit surveys for both clients and staff
Record feedback and report trends to the team

Audit Support

Provide information and documentation for audits when required
Keep compliance records organised and audit-ready

Webinars, Podcast & Events

Set up and coordinate webinars
Set up and coordinate podcast episodes
Organise live events, twice per year

What We're Looking For

Experience in a compliance, administration, or coordination role
Working knowledge of compliance requirements such as WWCC, police checks, and first aid or CPR certification
Strong attention to detail and accuracy
Experience monitoring records, checklists, and deadlines across multiple people
Excellent written and verbal English communication skills
Strong organisational and time management skills
Ability to manage competing priorities independently
Confident communicator, comfortable giving feedback and following up with Educators, families, and stakeholders

Technical Skills

Microsoft Office and Google Workspace
Compliance tracking and record management
Survey and feedback tools
Webinar and video conferencing platforms
ChatGPT, Claude, or other AI productivity tools

Highly Desirable

Experience in early childhood education, childcare, nanny or in-home care, or a related regulated sector
Knowledge of ACECQA guidelines and the National Quality Framework
Familiarity with PRODA
Experience supporting audits
Experience organising webinars, podcasts, or events
Experience working with Australian businesses

You'll Thrive in This Role If You Are

Highly organised and naturally proactive
Detail-oriented and committed to accuracy
Persistent in following up until items are closed
Comfortable giving constructive feedback
A confident communicator who enjoys working with Educators, families, and stakeholders
Comfortable working independently in a remote environment
Reliable and consistent with daily monitoring tasks

What Success Looks Like

Within your first 90 days, you'll:

Have all Educator and Nanny compliance and PRODA records reviewed and current
Run daily check, sleep log, and risk management plan monitoring consistently
Complete the first round of Educator check-ins and client feedback
Deliver educational programming reviews with clear feedback
Be audit-ready with organised compliance records
Support your first webinar, podcast, or event

Success in this role is measured by compliance accuracy, timely follow-up, attention to detail, and your ability to keep multiple monitoring and admin processes on track without constant direction.

Why Join Wingman Recruitment?