Recruiting Support Pro — 3-Month Project + Php 15K Bonus

PSG Global Solutions, LLC; Makati; Hybrid; PHP 201,000 - 268,000; Part time

Benefits offered by this job

Onsite Day 1

Remote after Day 1

Project-based (3 months)

Job summary

PSG Global Solutions, INC (a Teleperformance company) seeks dedicated recruiting support staff for a 3-month project. The role starts onsite on Day 1 with remote work available after Day 1, focusing on housing, travel, payroll, and assignment-related inquiries.

You will manage cases, document interactions, and coordinate with payroll to resolve issues. The position requires at least 6 months of CSR experience and strong communication skills, with a goal of delivering exceptional customer service

Qualifications

• 6 months of Customer Service Representative experience or similar in a contact-center environment.
• Excellent written and verbal communication skills are required.
• Ability to manage multiple tasks and priorities in a fast-paced setting.
• Dependable, accountable, and professional in all interactions.

Responsibilities

• Handle inbound and outbound calls from clinicians and healthcare providers regarding housing, travel, payroll, and other assignment-related concerns.
• Create, manage, and resolve cases with accurate documentation and dispositions.
• Review payroll-related inquiries and coordinate with the Payroll Team for approvals and resolutions.
• Maintain accurate records and ensure compliance with processes and standards.
• Adapt to evolving operating requirements while delivering excellent customer service.

Skills

Customer service

Communication

Multitasking

Organizational skills

Reliability

Flexibility

Job description

PSG Global Solutions, INC (a Teleperformance company) seeks dedicated recruiting support staff for a 3-month project. The role starts onsite on Day 1 with remote work available after Day 1, focusing on housing, travel, payroll, and assignment-related inquiries.

You will manage cases, document interactions, and coordinate with payroll to resolve issues. The position requires at least 6 months of CSR experience and strong communication skills, with a goal of delivering exceptional customer service