RECEPTIONIST | BGC, Taguig

Sodexo On-site Services Philippines, Inc.; Taguig; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Additional leave

Flexible schedule

Flextime

Health insurance

Life insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Job summary

Sodexo On-site Services Philippines, Inc. in Taguig seeks a professional Receptionist to manage front desk operations, greet visitors, handle calls, and coordinate with departments to ensure smooth daily office activities.

With 1–2 years in the BPO or customer service sector, the ideal candidate demonstrates excellent communication, strong organization, and a courteous, solution‑oriented approach in a fast‑paced environment, contributing to a positive visitor experience and efficient workplace

Qualifications

• 1–2 years of experience in BPO or customer service.
• Experience as Receptionist/Front Desk Officer is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Welcome visitors and greet clients professionally.
• Answer, screen, and direct incoming calls to the right departments.
• Handle inquiries via phone, email, and other channels.

Skills

Communication skills

Customer service

Microsoft Office

Organizational skills

Multitasking

Time management

Professional appearance

Phone etiquette

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

We are looking for a professional, friendly, and customer-oriented Receptionist with at least 1–2 years of experience in the BPO industry. The ideal candidate must have excellent communication and customer service skills, with the ability to manage front desk operations, handle phone inquiries, assist visitors, and provide administrative support to ensure smooth daily office operations.

Key Responsibilities

• Welcome and greet visitors, clients, and guests in a professional and courteous manner.
• Answer, screen, and direct incoming calls to the appropriate departments or personnel.
• Handle inquiries through phone calls, emails, and other communication channels.
• Provide accurate information and assistance to clients, visitors, and employees.
• Manage appointments, meeting schedules, and conference room reservations.
• Receive and distribute incoming documents, packages, and deliveries.
• Perform administrative tasks such as filing, data entry, encoding, and document preparation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with different departments to ensure efficient office operations.
• Handle customer concerns professionally while maintaining confidentiality.

Qualifications And Requirements

• At least 1–2 years of experience in the BPO industry, preferably in a customer service or voice account.
• Previous experience as a Receptionist, Front Desk Officer, or Administrative Assistant is highly preferred.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, and Outlook).
• Good organizational, multitasking, and time-management skills.
• Professional appearance, pleasant personality, and positive attitude.
• Ability to work independently and handle multiple tasks in a fast-paced environment.
• Detail-oriented, trustworthy, and highly responsible.

Preferred Skills

• Experience handling inbound and outbound calls.
• Excellent telephone etiquette and active listening skills.
• Ability to handle difficult inquiries and resolve concerns professionally.
• Strong coordination and communication skills.
• Ability to provide excellent customer service and maintain a professional front desk environment.

Benefits

• Additional leave
• Flexible schedule
• Flextime
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person