RECEPTIONIST | BGC, Taguig

Sodexo On- Site Services Philippines, Inc.; Taguig; On-site; PHP 180,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Flexible schedule

Flextime

Job summary

Sodexo On- Site Services Philippines, Inc. is seeking a friendly and customer-oriented Receptionist to manage front desk operations in our Taguig office.

The ideal candidate has 1–2 years of BPO experience and strong communication skills to handle calls, visitors, and administrative tasks. The role involves scheduling, document handling, and coordinating with multiple departments to ensure smooth daily operations.

Qualifications

• 1–2 years in the BPO industry, preferably in customer service or voice account.
• Experience as Receptionist, Front Desk Officer, or Administrative Assistant is preferred.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Good organizational, multitasking, and time-management skills.
• Professional appearance and positive attitude.
• Ability to work independently in a fast-paced environment.
• Detail-oriented and trustworthy.

Responsibilities

• Welcome and greet visitors, clients, and guests professionally.
• Answer, screen, and direct incoming calls to the appropriate departments or personnel.
• Handle inquiries through phone, email, and other channels.
• Provide accurate information to clients, visitors, and employees.
• Manage appointments, meeting schedules, and conference room reservations.
• Receive and distribute incoming documents, packages, and deliveries.
• Perform administrative tasks like filing, data entry, encoding, and document prep.
• Maintain clean and organized reception area.
• Coordinate with departments to ensure efficient office operations.
• Handle customer concerns professionally while maintaining confidentiality.

Skills

Customer service

Front desk operations

Communication

Multitasking

Tools

Microsoft Office

Job description

We are looking for a professional, friendly, and customer-oriented Receptionist with at least 1–2 years of experience in the BPO industry. The ideal candidate must have excellent communication and customer service skills, with the ability to manage front desk operations, handle phone inquiries, assist visitors, and provide administrative support to ensure smooth daily office operations.

Key Responsibilities

• Welcome and greet visitors, clients, and guests in a professional and courteous manner.
• Answer, screen, and direct incoming calls to the appropriate departments or personnel.
• Handle inquiries through phone calls, emails, and other communication channels.
• Provide accurate information and assistance to clients, visitors, and employees.
• Manage appointments, meeting schedules, and conference room reservations.
• Receive and distribute incoming documents, packages, and deliveries.
• Perform administrative tasks such as filing, data entry, encoding, and document preparation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with different departments to ensure efficient office operations.
• Handle customer concerns professionally while maintaining confidentiality.

Qualifications and Requirements

• At least 1–2 years of experience in the BPO industry, preferably in a customer service or voice account.
• Previous experience as a Receptionist, Front Desk Officer, or Administrative Assistant is highly preferred.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, and Outlook).
• Good organizational, multitasking, and time-management skills.
• Professional appearance, pleasant personality, and positive attitude.
• Ability to work independently and handle multiple tasks in a fast-paced environment.
• Detail-oriented, trustworthy, and highly responsible.

Preferred Skills

• Experience handling inbound and outbound calls.
• Excellent telephone etiquette and active listening skills.
• Ability to handle difficult inquiries and resolve concerns professionally.
• Strong coordination and communication skills.
• Ability to provide excellent customer service and maintain a professional front desk environment.

Benefits:

• Additional leave
• Flexible schedule
• Flextime
• Health insurance

• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person