RECEPTIONIST

PICAZO BUYCO TAN FIDER SANTOS & DEE; Makati; On-site; PHP 180,000 - 300,000; Full time

Job summary

PICAZO BUYCO TAN FIDER SANTOS & DEE is seeking a warm, organized Receptionist to be the first point of contact for clients, guests, and staff. You will manage front desk operations, handle communications, and provide administrative support for daily office functions.

The role requires a Bachelor’s degree in Hospitality Management or Mass Communication, with strong English and Filipino communication skills. Proficiency with a PABX system is a plus, and a pleasant, patient, customer-oriented

Qualifications

• Bachelor’s degree in Hospitality Management, Mass Communication, or related field.
• Previous reception/front desk experience is an advantage but not required.
• Excellent verbal and written communication in English and Filipino.
• Familiarity with PABX telephone systems is a plus.

Responsibilities

• Greet clients and guests, verify appointments, and direct to appropriate personnel or conference rooms.
• Answer, screen, and route incoming calls via PABX, ensuring polite, timely communication.
• Assist with meeting room reservations, appointment scheduling, and office calendars.
• Coordinate company vehicle bookings and transportation requests as needed.
• Maintain cleanliness and organization of the reception area and shared spaces.
• Perform related admin duties as assigned.

Skills

Bilingual English/Filipino

Customer service orientation

Strong communication skills

Professional demeanor

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Mass Communication

Tools

PABX system

Job description

About the role

We are looking for a warm, organized, and professional Receptionist to serve as the first point of contact for our clients, guests, and employees. The successful candidate will oversee front desk operations, handle incoming communications, and provide administrative support to ensure the smooth day-to-day operations of the office.

Key responsibilities

• Greet clients and guests warmly, verify their appointments, and direct them to the appropriate personnel and conference rooms.


• Answer, screen, and route incoming calls through a PABX system, ensuring polite and timely communication.


• Assist with meeting room reservations, appointment scheduling, and maintaining office calendars.


• Assist in arranging company vehicle bookings and coordinating transportation requests as needed.


• Maintain the cleanliness and organization of the reception area and shared meeting spaces.


• Perform other related admin duties and responsibilities that may be assigned from time to time.

About you

• Bachelor's degree in Hospitality Management, Mass Communication, or a related field.


• Previous experience in reception or front desk operations is not required but is an advantage.


• Strong verbal and written communication skills in both English and Filipino.


• Familiarity with a PABX telephone system is an advantage.


• Pleasant demeanor, patience, strong problem-solving skills, and a customer-oriented attitude.