Receptionist / Administrative Assistant

CPS Asia Pacific; Taguig; Hybrid; PHP 201,000 - 312,000; Full time

Job summary

CPS Asia Pacific is seeking a professional Receptionist/Administrative Assistant for an onsite role at Bonifacio Global City (BGC), Taguig. The ideal candidate will manage front desk operations, provide admin support, and ensure smooth day-to-day office activities.

The role requires at least 3 years of relevant experience, strong communication skills, and a customer-service orientation. Night shifts are required, and BPO experience is highly preferred.

Qualifications

• At least 3 years of front desk or admin support experience.
• Experience in a BPO setting is highly preferred.
• Excellent verbal and written communication skills.
• Professional appearance with customer-service mindset.
• Willing to work onsite at BGC, Taguig and night shift.

Responsibilities

• Greet visitors and manage front desk in a courteous, professional manner.
• Handle calls, emails, and inquiries; direct as needed.
• Maintain visitor logs and coordinate access and appointments.
• Assist with filing, encoding, document prep, and record management.
• Coordinate meeting room reservations and monitor office supplies.
• Support facility-related communications with internal teams.
• Perform other admin duties as assigned by management.

Skills

Front desk experience

Customer service

Microsoft Office

Night shift availability

BPO experience

Tools

Microsoft Word

Excel

Outlook

Job description

Position: Receptionist / Administrative Assistant
Work Arrangement: Onsite
Location: Bonifacio Global City (BGC), Taguig
Shift: Night Shift
Experience: At least 3 years of relevant experience

Job Summary

We are looking for a professional, organized, and customer-oriented Receptionist / Administrative Assistant to manage front desk operations and provide administrative support to ensure smooth day-to-day office operations.

The ideal candidate should have strong communication and interpersonal skills, a pleasant and professional demeanor, and the ability to handle multiple administrative tasks efficiently. Experience working in a BPO environment is highly preferred.

Key Responsibilities

Welcome and assist visitors, clients, and employees in a professional and courteous manner.

Manage front desk operations, including handling incoming calls, emails, and inquiries.

Maintain visitor logs and coordinate visitor access and appointments.

Receive, sort, and distribute incoming mail, deliveries, and documents.

Provide administrative support, including filing, encoding, document preparation, and record management.

Coordinate meeting room reservations and assist with meeting arrangements.

Monitor office supplies and coordinate replenishment when necessary.

Assist in maintaining office cleanliness, organization, and overall workplace readiness.

Coordinate with internal departments regarding administrative and facility-related concerns.

Perform other administrative duties as assigned by management.

Qualifications and Requirements

At least 3 years of experience as an Office Receptionist, Front Desk Officer, or Administrative Assistant.

Experience working in a BPO company is highly preferred.

Excellent verbal and written communication skills.

Professional appearance and a welcoming, customer-service-oriented attitude.

Strong organizational and multitasking skills.

Proficient in Microsoft Office applications (Word, Excel, and Outlook).

Ability to handle confidential information with professionalism and discretion.

Willing to work onsite in BGC, Taguig.

Willing to work on a night shift schedule.

Preferred Candidate Profile

Well-presented, approachable, and professional.

Service-oriented with a strong sense of responsibility.

Proactive, detail-oriented, and capable of working independently.

Comfortable interacting with employees, visitors, and external stakeholders.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in the Philippines?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Receptionist and Administration Assistant?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?

Business Support Services 101-1,000 employees

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Customer Persona Simplified empowers businesses to improve their

customer service by combining the strengths of both human and AI

outsourcing solutions.

We are a one-stop call center, customer engagement, and customer

acquisition services, helping you focus on your core business

Increase your revenue and control your call center operational costs with

our expert contact center consulting solutions.

With over 30 years of combined experience across a broad range of

sectors, we are a leading boutique call center consulting company

providing customized call center services.

Customer Persona Simplified empowers businesses to improve their

customer service by combining the strengths of both human and AI

outsourcing solutions.

We are a one-stop call center, customer engagement, and customer

acquisition services, helping you focus on your core business

Increase your revenue and control your call center operational costs with

our expert contact center consulting solutions.

With over 30 years of combined experience across a broad range of

sectors, we are a leading boutique call center consulting company

providing customized call center services.

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