Receptionist

Centre Medicale Internationale; Pateros; On-site; PHP 200,000 - 280,000; Full time

Job summary

Centre Medicale Internationale is seeking a friendly Receptionist to be the face of our clinic. You will greet patients, manage check-ins and check-outs, answer phones, and ensure the daily administrative operations of the clinic run smoothly.

The ideal candidate is customer-service oriented, detail-focused, and enjoys working in a healthcare setting. Previous experience in a medical office or customer service is preferred; EMR systems experience is a plus.

Qualifications

• Greeting patients and visitors in a warm, professional manner.

Responsibilities

• Greet and assist patients and visitors in a warm, professional manner.
• Check patients in and out.
• Answer incoming calls, direct inquiries, and relay messages accurately.
• Schedule and confirm appointments using the clinic’s scheduling system.
• Maintain accurate patient records and update demographic and insurance information.
• Support administrative tasks such as filing, scanning, and handling mail.
• Coordinate with clinical staff to facilitate patient flow and timely care.

Skills

Customer service

Communication

Multitasking

Bilingual

Tools

EMR systems

Job description

Job Type: Full-Time
Department: Operations
Reports to: AVP - Operations

Position Overview

We are seeking a friendly and reliable Receptionist to be the face of our clinic. In this key front-desk role, you will greet patients, manage check-ins and check-outs, answer phones, and ensure the daily administrative operations of the clinic run smoothly. The ideal candidate is customer-service oriented, detail-focused, and enjoys working in a healthcare setting.

Job Description

• Greet and assist patients and visitors in a warm, professional manner.
• Check patients in and out.
• Answer incoming calls, direct inquiries, and relay messages accurately.
• Schedule and confirm appointments using the clinic’s scheduling system.
• Maintain accurate patient records and update demographic and insurance information.
• Support administrative tasks such as filing, scanning, and handling mail.
• Coordinate with clinical staff to facilitate patient flow and timely care.

Qualifications

• Previous experience in a medical office or customer service role preferred.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and experience with electronic medical records (EMR) systems is a plus.
• Ability to multitask, stay organized, and work effectively in a busy environment.
• Bilingual (English or other languages) a plus, but not required.