Front Desk Receptionist

Aesthetician Job Description; San Juan; On-site; PHP 201,000 - 312,000; Full time

Job summary

Aesthetician Job Description seeks a Patient Care Specialist to join our clinic team in San Juan, Philippines. You will be the first point of contact, ensuring exceptional service from entry to completion of each visit.

Responsibilities include welcoming patients, booking and coordinating appointments, and maintaining records, with a focus on accuracy and patient satisfaction. Position based in Greenhills, San Juan City.

Qualifications

• Bachelor's degree in hospitality or related field.
• 2–3 years in customer service, preferably in hospitality, hotel, healthcare or aesthetic clinic.
• Excellent communication and interpersonal skills.
• Willing to work in a fast-paced clinic environment.
• Willing to be assigned in Greenhills, San Juan City.

Responsibilities

• Welcome and assist patients and clients.
• Answer calls and respond to inquiries about clinic services.
• Schedule, confirm, and manage patient appointments.
• Coordinate patient schedules with doctors and staff.
• Maintain patient records and charts.
• Handle patient concerns and escalate when needed.
• Keep reception and waiting areas clean and organized.
• Support clinic promotions, trainings, and other admin tasks.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Organization

Multitasking

Education

Bachelor's degree in Hospitality or Related Field

Job description

We are looking for a customer-focused, and organized Patient Care Specialist to join our growing clinic team. In this role, you will be the first point of contact for our patients, ensuring they receive exceptional service from the moment they enter the clinic until the completion of their visit. If you enjoy helping people, thrive in a fast-paced environment, and have excellent communication skills, we'd love to hear from you.

Job Responsibilities

• Welcome and assist patients and clients.
• Answer phone calls and respond to inquiries about clinic services.
• Schedule, confirm, and manage patient appointments using the clinic's system.
• Coordinate patient schedules with doctors and clinic staff.
• Prepare, organize, and maintain patient records and charts.
• Handle patient concerns and elevate issues when necessary.
• Keep the reception and waiting areas clean and organized.
• Support clinic promotions, meetings, trainings, and other administrative tasks.
• Perform other duties assigned by management.

Qualifications

• Bachelor's Degree in Hospitality or Any Related Field
• With at least 2 to 3 years work experience in customer service, preferably in hospitality, hotel, healthcare or aesthetic clinic
• Customer service experience is an advantage.
• Excellent communication and interpersonal skills.
• Organized, detail-oriented, and able to multitask.
• Willing to work in a fast-paced clinic environment
• Willing to be assigned in Greenhills, San Juan City