Real Estate Closing Assistant

Outsourced Quality Assured Services Inc. (ISO Certified); Quezon City; Remote; PHP 279,000 - 446,000; Full time

Job summary

Outsourced is seeking a detail-oriented Real Estate Closing Assistant to support day-to-day administration of real estate sales, closings, escrow transactions, and earnest money processing.

You will validate sales information, maintain accurate records, and coordinate with branches to ensure timely closing and escrow activities. The role demands accuracy, dependability, and effective communication with internal teams.

Qualifications

• Experience with real estate closings or escrow is preferred.
• High accuracy and dependable in handling financial data.
• Ability to manage multiple transactions and maintain organized records.

Responsibilities

• Validate sales transactions and add notes for agent requirements.
• Notify relocation team when referrals are identified on transactions.
• Update sales prices and commission rates as needed.
• Add or remove agents from transactions after validation.
• Process earnest money and record transactions in the closing system.
• Verify earnest money accuracy before recording.
• Reconcile daily escrow transactions across bank records and systems.
• Notify branches of Earnnest.com transactions and coordinate closings.
• Save copies of earnest money documentation in closing folders.
• Process cancellations and release earnest money per branch instructions.
• Follow up with branches for missing signatures or information.
• Notify department head for earned money releases related to cancellations.
• Process escrow overage checks with supporting docs.
• Complete monthly co-broke surveys.
• Maintain the listing tracker and review NSF/returned checks.
• Notify branches of bounced checks and arrange replacements.

Skills

Detail-oriented

Data accuracy

Financial transaction knowledge

Communication skills

Tools

Closing system

Job description

ABOUT US

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed expectations and provide benchmark offshore solutions to businesses. With Outsourced, organisations can scale quickly, easily, and cost-effectively with dedicated remote staff based in the Philippines.

ABOUT THE ROLE

We are looking for a detail-oriented and organised Real Estate Closing Assistant to support the day-to-day administration of real estate sales, closings, escrow transactions, and earnest money processing.

In this role, you will be responsible for validating sales information, maintaining accurate transaction and commission records, processing and reconciling earnest money transactions, handling cancellations and escrow releases, and coordinating with branches regarding transaction requirements.

The ideal candidate is highly accurate, dependable, and comfortable working with financial and transaction-related information. You should be able to manage multiple transactions, maintain organised records, identify discrepancies, and communicate effectively with internal teams to ensure closing and escrow processes are completed accurately and on time.

KEY RESPONSIBILITIES

• Validate sales transactions and add relevant notes for special agent requirements.
• Notify the appropriate relocation team when referrals are identified on transactions.
• Update sales prices and commission rates when changes are required.
• Add or remove agents from transactions as needed after a sale has been validated.
• Process earnest money received through the bank and accurately record transactions in the appropriate spreadsheet and closing system.
• Verify earnest money information for accuracy before recording transactions in the closing system.
• Reconcile daily escrow transactions across bank records, spreadsheets, and the closing system.
• Notify branches of incoming Earnnest.com earnest money transactions and coordinate with them to ensure corresponding sales are entered into the closing system.
• Save and maintain copies of earnest money documentation in the appropriate closing folders.
• Process transaction cancellations, update sales records accordingly, and release earnest money based on instructions provided by the branch.
• Follow up with branches regarding missing signatures, mailing addresses, or other required information needed to process earnest money releases.
• Notify the department head when a cancellation involves earnest money processed through Earnnest.com that needs to be released back to the buyer.
• Process escrow overage checks accurately and maintain appropriate supporting documentation.
• Complete monthly co-broke surveys.
• Maintain and update the listing tracker.
• Review bank accounts each morning for NSF or returned checks related to commissions and escrow.
• Notify the appropriate branch and department head regarding bounced checks and request replacement checks when necessary.
• Save copies of NSF check documentation in the appropriate closing folders.
• Maintain accurate and organised transaction, escrow, commission, and closing records.

WORK SCHEDULE

Monday to Friday, 10:00 PM - 7:00 AM MNL Time

WORK SETUP

Home-based