Transaction Support Assistant

SOVA; Philippines; Remote; PHP 429,000 - 610,000; Full time

Benefits offered by this job

Company-paid HMO

Life insurance

Paid time off

Bonuses

Timely payroll

Job summary

SOVA in the Philippines is seeking a highly organized Virtual Assistant to support a U.S.-based real estate transaction coordination business. This remote role focuses on managing inboxes, file setup, compliance submissions, and keeping documents organized while meeting deadlines.

You will work Mon-Fri, 8:00 am–12 nn Pacific Time, earning $6/hour. Proactivity, strong communication, and a willingness to learn are essential as you grow into broader operations responsibilities and improve processes.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Willingness to learn, be coachable, and improve processes.

Responsibilities

• Manage and organize the inbox during business hours, prioritizing urgent items.
• Set up new transaction files and maintain records in NEKST.
• Handle compliance submissions and ensure files are completed on time.
• Follow up on missing signatures and documents.
• Provide backend transaction coordination support through the lifecycle.
• Prepare and send client and agent communications and updates.
• Keep transactions organized and moving ahead of deadlines.
• Assist with administrative projects and process improvements.

Skills

Organized

Detail-oriented

Proactive

Coachable

Communication

Process improvement

Independent work

Tools

NEKST

TC Docs

SkySlope

KW Command

Job description

This is a remote position.

Level connects talented Filipino Virtual Assistants with growing U.S.-based companies. We believe Virtual Assistants are more than task-doers - they're valued team members. Through meaningful partnerships, long-term career opportunities, and a culture built on being Dependable, Relational, Humble, and Just, we help professionals thrive while making a lasting impact on our clients.

Our client is the owner of a growing boutique real estate transaction coordination business that supports a team of active real estate agents. They are looking for a highly organized, detail-oriented, and proactive Virtual Assistant to help manage transaction coordination, administrative tasks, and compliance while ensuring files stay organized and deadlines are met. The ideal candidate is coachable, communicates well, enjoys improving processes, and can work independently as the business continues to grow.

Duties / Responsibilities

• Manage and organize the inbox during business hours, prioritizing urgent items.
• Set up new transaction files and maintain accurate records in NEKST.
• Handle compliance submissions and ensure files are completed on time.
• Follow up on missing signatures, documents, and outstanding transaction requirements.
• Provide backend transaction coordination support throughout the transaction lifecycle.
• Prepare and send client and agent communications and updates.
• Keep transactions organized, proactive, and moving ahead of deadlines.
• Assist with administrative projects and process improvements as business needs evolve.
• Learn additional responsibilities over time with the opportunity to grow into a larger operations role.

Tools

• NEKST
• TC Docs
• SkySlope
• KW Command

Schedule: Monday - Friday, 8:00 am - 12 nn Pacific Time
Rate: $6/hour

Benefits

• Company-paid comprehensive HMO for you and a dependent - not just an allowance! Plus, the option to add dependents.
• Company-paid life insurance with ₱100,000 and AD&D coverage
• At least 7 days annual paid time off
• Client specific bonuses and incentives will be given 100%
• Guaranteed pay on time, every time (3% higher exchange rates than most payment systems - we take care of transaction fees so you don't have to!

Requirements

To succeed in this role, you'll need the right tools. Please ensure you meet the required system specifications.