Radio/Telecom Operator

Campaign Complete Solutions Phils. Inc.; Manila; On-site; PHP 3,348 - 5,580; Full time

Job summary

A communication solutions company in Manila is seeking an experienced professional to handle incoming communications and coordinate internal operations. The role requires a High School diploma and 1-3 years of experience in a related field. Strong communication skills in English and Filipino are essential. This full-time position involves shifting schedules and may require working weekends or holidays, with an office presence in Alabang, Muntinlupa.

Qualifications

• At least a High School graduate; College level or related course is a plus.
• 1–3 years of work experience in communications or call center roles preferred.
• Proficient in using communication devices and software.

Responsibilities

• Receive and direct incoming calls, emails, and messages.
• Monitor and operate communication equipment.
• Handle emergency or high-priority messages.

Skills

Verbal and written communication skills

Attention to detail

Multitasking

Education

High School graduate or higher

Tools

MS Office

Communication devices

Job description

On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time

Job Description

• Receive and direct incoming phone calls, emails, radio transmissions, and internal messages.
• Log and relay accurate information to relevant departments or personnel.
• Monitor and operate communication equipment such as telephony systems, radios, or digital messaging platforms.
• Handle emergency or high-priority messages in a calm, timely, and professional manner.
• Maintain detailed logs and documentation of all communication transactions.
• Support internal coordination across teams for operational or incident response.
• Escalate issues or incidents as needed, following established protocols.
• Provide updates and reports to supervisors or managers as required.

Qualifications

• At least a High School graduate; College level or a graduate of Communication, IT, or any related course is an advantage.
• 1–3 years of work experience in communications, call center, dispatch, or administrative support roles preferred.
• Strong verbal and written communication skills in both English and Filipino.
• Proficient in using communication devices (telephone, two-way radio) and software (email, messaging apps, MS Office).
• Excellent listening skills, attention to detail, and accuracy in data entry.
• Ability to multitask, prioritize, and manage time efficiently.
• Willing to work on shifting schedules, weekends, or holidays as required.
• Willing to be assigned in Alabang, Muntinlupa.

Location: Willing to be assigned in Alabang, Muntinlupa.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who withholds your ID or requires you to provide a guarantee or collects property, report it immediately.