Communications Operator

Campaign Complete Solutions Phils. Inc.; Muntinlupa; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Government mandated benefits

Insurance Health & Wellness – HMO

Job summary

A dedicated communications firm in Muntinlupa is seeking a professional for an on-site role focused on managing communications. Responsibilities include directing calls and messages, operating communication equipment, and maintaining logs. Candidates should have strong English and Filipino communication skills, a high school diploma, and relevant experience. Willingness to work on shifting schedules is essential. Offers include government-mandated benefits and HMO insurance.

Qualifications

• Proven experience in a communications, call center, dispatch, or administrative support role preferred.
• Must be willing to work on a shifting schedule.
• Excellent listening and data entry accuracy required.

Responsibilities

• Receive and direct incoming phone calls, emails, and internal messages.
• Log and relay accurate information to relevant personnel.
• Monitor and operate communications equipment.

Skills

Strong verbal and written communication skills in English and Filipino

Ability to multitask and prioritize

Attention to detail

Education

High School diploma; College-level or graduate of a Communication, IT, or related course

Tools

MS Office

Telephone

Two-way radio

Job description

Job Description

On-site - Muntinlupa | 1-3 Yrs Exp | Diploma | Full-time

Responsibilities

• Receive and direct incoming phone calls, emails, radio transmissions, and internal messages.
• Log and relay accurate information to relevant departments or personnel.
• Monitor and operate communications equipment such as telephony systems, radios, or digital messaging platforms.
• Handle emergency or high-priority messages in a calm, timely, and professional manner.
• Maintain detailed logs and documentation of all communication transactions.
• Support internal coordination across teams for operational or incident response.
• Escalate issues or incidents as needed following established protocols.
• Provide updates and reports to supervisors or managers as required.

Qualifications

• High School diploma; College-level or graduate of a Communication, IT, or related course is an advantage.
• Proven experience in a communications, call center, dispatch, or administrative support role preferred.
• Strong verbal and written communication skills in English and Filipino.
• Proficient in using communication devices (telephone, two-way radio) and software (email, messaging apps, MS Office).
• Excellent listening, attention to detail, and data entry accuracy.
• Ability to multitask, prioritize, and manage time efficiently.
• Must be willing to work on a shifting schedule, weekends, or holidays as required.
• Willing to be assigned to Alabang, Muntinlupa

Benefits

• Government mandated benefits
• Insurance Health & Wellness – HMO