Telephone Operator

SL Temps; Manila; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

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Job summary

A recruitment agency is seeking a Customer Service Representative for an on-site role in Manila. The ideal candidate should hold a diploma and have strong customer service skills. Responsibilities include directing calls, providing excellent service, and maintaining logs. The position does not require previous experience, making it suitable for fresh graduates. This role offers a chance to develop communication skills in a professional environment with standard office hours.

Qualifications

• 0-2 years of experience in a related role required.
• Excellent verbal communication skills and friendly demeanor are essential.
• Strong customer service skills.
• Excellent verbal communication and a friendly demeanor.

Responsibilities

• Answer and direct incoming calls professionally.
• Provide excellent customer service to callers.
• Maintain call logs accurately.
• Connect callers to appropriate departments or staff.
• Handle emergency calls as per company protocol.
• Ability to multitask and handle high call volumes.

Skills

Strong customer service skills

Excellent verbal communication skills

Patience

Ability to multitask

Education

Diploma in a relevant field

Job description

On-site - Manila No Exp Required Diploma Full-time

Job Description

Overview

On-site - Manila No Exp Required Diploma Full-time

Description

• Answer and direct incoming calls in a professional manner.
• Provide excellent customer service to callers and assist with their inquiries.
• Maintain call logs and documents accurately.
• Connect callers to the appropriate departments or staff members.
• Handle emergency calls as per company protocol.

Responsibilities and Duties

• Ability to multitask and handle high call volumes.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong customer service skills.
• Qualities and Traits: Excellent verbal communication skills, patience, and a friendly demeanor.
• Responsibilities and Duties: Ability to multitask and handle high call volumes.
• Working Conditions: Typically office-based with standard working hours.

Working Location

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Government Mandated Benefits

Insurance Health & Wellness

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SL Temps Inc

Recruitment Specialist SL Temps

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