QA Team Lead | Lean Six Sigma Green Belt | Onsite

TASQ Staffing Solutions; Angeles; On-site; PHP 446,400 - 669,600; Full time

Job summary

A staffing solutions company is looking for a Quality Lead in Angeles, Philippines. The role involves managing quality assessments, client relationships, and process controls with a requirement for a Bachelor's degree and relevant certifications. Ideal candidates will have 4-5 years of experience in the BPO industry and at least 2 years in a leadership position. Strong analytical and communication skills are essential, alongside a willingness to work on shifting schedules onsite in Clark, Pampanga.

Qualifications

• Minimum 4-5 years in the BPO industry and experience in quality assurance.
• At least 2 years of leadership experience.
• Trained in Black Belt Certification is a plus.

Responsibilities

• Conduct financial assessments and revenue health.
• Ensure adherence to quality framework for client processes.
• Participate in engagement reviews with clients.

Skills

Leadership in Quality Dept

Interpersonal skills

Communication skills

Analytical skills

Multi-tasking

Education

Bachelor's degree

Tools

Six Sigma Green Belt

Lean certification

ISO 9001

Job description

A staffing solutions company is looking for a Quality Lead in Angeles, Philippines. The role involves managing quality assessments, client relationships, and process controls with a requirement for a Bachelor's degree and relevant certifications. Ideal candidates will have 4-5 years of experience in the BPO industry and at least 2 years in a leadership position. Strong analytical and communication skills are essential, alongside a willingness to work on shifting schedules onsite in Clark, Pampanga.