Quality Team Lead - Six Sigma Green Belt

TASQ Staffing Solutions; Angeles; On-site; PHP 334,800 - 502,200; Full time

Job summary

A staffing and solutions company is seeking a Quality Manager in Pampanga, Philippines. The ideal candidate will have a bachelor's degree, 4-5 years of experience in the BPO industry, and strong leadership skills. Certifications in Six Sigma and Lean are essential. Responsibilities include process management, client relationship management, and ensuring quality standards are met. This role requires excellent communication and analytical skills.

Qualifications

• Bachelor's degree in any field required.
• 4-5 years of BPO industry experience, specifically in quality assurance.
• At least 2 years in a leadership role within the quality department.

Responsibilities

• Conduct financial assessments and monitor revenue health.
• Ensure adherence to the quality framework for existing and new processes.
• Monitor process verification methods and establish control measures.

Skills

Excellent communication skills

Analytical skills

Leadership experience

Education

Bachelor's degree, any field

Tools

Six Sigma Green Belt

Lean certification

ISO 9001

Job description

A staffing and solutions company is seeking a Quality Manager in Pampanga, Philippines. The ideal candidate will have a bachelor's degree, 4-5 years of experience in the BPO industry, and strong leadership skills. Certifications in Six Sigma and Lean are essential. Responsibilities include process management, client relationship management, and ensuring quality standards are met. This role requires excellent communication and analytical skills.