Onsite Quality Leader – BPO/Shared Services (Six Sigma Green Belt)

TASQ Staffing Solutions; Muntinlupa; On-site; PHP 558,000 - 892,800; Full time

Job summary

A leading staffing solutions provider in the Philippines is looking for a Quality Department Leader. This role involves managing quality processes, building client relations, and driving process excellence. Ideal candidates should have experience in BPO environments and hold Six Sigma Green Belt and Lean certifications. Excellent communication and analytical skills are essential. This position is onsite in Alabang.

Qualifications

• Professional experience in leadership in Quality Dept in a shared service or BPO environment.
• Strong interpersonal, communication and analytical skills.
• Required certifications: Six Sigma Green Belt, Lean and/or ISO.

Responsibilities

• Ensure adherence to Quality framework for existing scope.
• Identify internal pain areas in client processes and build robust controls.
• Drive ideation to identify improvement opportunities.
• Lead small to medium size projects.

Skills

Leadership in Quality Dept

Excellent interpersonal skills

Analytical skills

Education

Six Sigma Green Belt

Lean certification

ISO certification

Job description

A leading staffing solutions provider in the Philippines is looking for a Quality Department Leader. This role involves managing quality processes, building client relations, and driving process excellence. Ideal candidates should have experience in BPO environments and hold Six Sigma Green Belt and Lean certifications. Excellent communication and analytical skills are essential. This position is onsite in Alabang.