Q.A TECHNICAL SUPPORT STAFF
BENPOS SYSTEMS
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Job summary
BENPOS SYSTEMS is seeking a technically skilled IT support professional in Ozamiz. The role involves installing and configuring hardware, operating systems and applications, and testing software to meet design specs. You will provide customer support via email, phone, and chat, and troubleshoot issues as they arise.
Fresh graduates are welcome to apply. Occasional travel may be required to support clients and deployments. A solid foundation in MySQL administration is a plus for this position.
Qualifications
- Bachelor's Degree in Information Technology or Computer Science.
- Minimum 1-2 years of technical support experience.
- Test of Software systems to run according to its design specifications.
- Can handle MySql Database Administration and can execute database queries.
- Willingness to travel rarely/as needed for work assignments.
- FRESH GRADUATES ARE WELCOME!
Responsibilities
- Install and configure computer hardware, operating systems and applications.
- Test software systems to ensure they run per design specifications.
- Provide customer support effectively via email, phone, and chat; troubleshoot reported issues.
Skills
Education
Tools
Job description
Bachelor's Degree in Information Technology or Computer Science.
Installation and configuration of computer hardware, operating systems and applications.
Test of Software systems to run according to its design specifications.
Provide customer support, effectively working through email, phone call and chat. Additional support includes troubleshooting the issue reported.
Minimum 1-2 years of technical support experience required.
Can handle MySql Database Administration and can execute database queries.
Team player, willing to be trained and willing to travel.
Willingness to travel rarely/as needed for work assignments.
FRESH GRADUATES ARE WELCOME!
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