Technical Staff

Dadiangas Glass & Construction Depot Inc.; General Santos; On-site; PHP 279,000 - 502,200; Full time

Job summary

A local construction and supply company in General Santos seeks a Technical Staff member to provide technical support, troubleshoot issues, and maintain various hardware and software systems. The ideal candidate should have a degree in IT or Computer Science and proven experience in technical support. Strong problem-solving skills and the ability to work effectively in teams are essential. This position offers valuable training and career development opportunities.

Qualifications

• Proven experience in a technical support or IT role.
• Ability to work well under pressure and manage multiple tasks.
• Familiarity with programming languages is a plus.

Responsibilities

• Provide technical support to internal teams and customers.
• Install, configure, and maintain software and hardware systems.
• Troubleshoot technical issues and offer solutions promptly.
• Collaborate with other technical staff to improve system performance.

Skills

Technical knowledge

Problem-solving skills

Effective communication

Teamwork

Education

Degree in Information Technology, Computer Science, or related field

Tools

Operating systems

Common programming languages

Network configurations

Job description

Job Summary:

• The Technical Staff member will be responsible for providing technical support, troubleshooting, and maintenance for various hardware and software systems.
• The ideal candidate will possess strong technical knowledge, problem-solving skills, and the ability to work efficiently both individually and as part of a team.

Key Responsibilities:

• Provide technical support to internal teams and customers.
• Install, configure, and maintain software and hardware systems.
• Troubleshoot technical issues and offer solutions promptly.
• Assist with the setup, testing, and upgrading of technology infrastructure.
• Maintain system documentation and ensure it is up-to-date.
• Monitor and ensure the security of systems, networks, and data.
• Collaborate with other technical staff to improve system performance and user experience.
• Offer training and technical advice to staff members as needed.
• Stay updated with the latest technologies and innovations in the field.
• Participate in team meetings to provide insights on technical projects and improvements.

Qualifications:

• A degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience in a technical support or IT role.
• Excellent problem-solving and troubleshooting skills.
• Ability to work well under pressure and manage multiple tasks.
• Strong communication skills, both written and verbal.
• Familiarity with common programming languages, operating systems, and network configurations is a plus.
• Additional skills include written communication, teamwork, and technical support capabilities.

Working Location

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