Technical Support Staff

C & E Publishing, Inc; Philippines; On-site; PHP 250,000 - 400,000; Full time

Job summary

C & E Publishing, Inc is seeking an IT support personnel in the Philippines. The role focuses on maintaining server resources, assisting with installations, cabling, and related infrastructure to ensure robust client computer connections.

The candidate should hold a Bachelor of Science in Information Technology or Computer Engineering or an equivalent qualification, with a preference for at least 1 year of information systems technical support experience.

Qualifications

• Bachelor degree in Information Technology or Computer Engineering or an equivalent qualification.
• Preferably 1 year experience in information systems technical support or related work.

Responsibilities

• Assists in maintaining, monitoring and troubleshooting client computer connection with server resources.
• Assists in installation, cabling, checking or related infrastructure.
• Installs, updates, troubleshoot, maintain all related client computer system hardware applications based from management approved and allowed systems application.
• Performs other computer related tasks as instructed by Tech Support and System Admin Supervisor.

Education

Bachelor of Science in Information Technology

Bachelor of Science in Computer Engineering

Equivalent qualification

Job description

• Graduate of Bachelor of Science in Information Technology or Bachelor of Science in Computer Engineering or its equivalent
• Preferably 1 year experience in information systems technical support or related work.

Principal functions

• Server and Infrastructure Maintenance

1. Assists in maintaining, monitoring and troubleshooting client computer connection with server resources
2. Assists in installation, cabling, checking or related infrastructure

• Client maintenance and security

1. Installs, updates, troubleshoot,maintain all related client computer system hardware application based from management approved and allowed systems application
2. Performs other computer related tasks as instructed by Tech Support and System Admin Supervisor