Pure Non-Voice – Booking & Reservations Agent– Beginner Friendly

Caldwell Communications Consultancy Philippines; Makati; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid training

Transportation service provided

On-site parking

Paid training

Transportation service provided

Flexible shifts

Job summary

A communications consultancy in Metro Manila seeks a Booking & Reservations Agent for a beginner-friendly non-voice role. The ideal candidate should have attention to detail and basic computer skills, with no prior experience needed as training is provided. Responsibilities include processing reservations via online systems and responding to customer inquiries through chat or email only. This position offers a supportive environment and flexible shifts, making it a great opportunity for fresh graduates.

Qualifications

• No prior experience required; training provided.
• Must be detail-oriented and able to follow instructions.
• Ability to work independently and manage simple tasks.
• Willingness to learn and follow instructions.
• Ability to work independently and manage simple tasks.

Responsibilities

• Process booking and reservation requests through online systems.
• Update, modify, or cancel reservations as needed.
• Respond to customer inquiries via chat or email only.
• Ensure all booking details are accurate and complete.
• Follow step-by-step guidelines and company procedures.
• Maintain organized records and data entries.
• Coordinate with internal teams when necessary.

Skills

Attention to detail

Basic computer skills

Willingness to learn

Ability to work independently

Job description

Pure Non-Voice – Booking & Reservations Agent– Beginner Friendly

Caldwell Communications Consultancy Philippines

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

We are looking for detail-oriented and reliable individuals to handle booking and reservation tasks in a pure non-voice environment. This role is ideal for beginners, fresh graduates, or anyone who prefers chat, email, or system-based work with no phone calls required.

Key Responsibilities

• Process booking and reservation requests through online systems
• Update, modify, or cancel reservations as needed
• Respond to customer inquiries via chat or email only
• Ensure all booking details are accurate and complete
• Follow step-by-step guidelines and company procedures
• Maintain organized records and data entries
• Coordinate with internal teams when necessary

Qualifications

• No prior experience required (training will be provided)
• Basic computer skills and ability to navigate online systems
• Attention to detail and accuracy
• Willingness to learn and follow instructions
• Ability to work independently and manage simple tasks

Preferred (But Not Required)

• Experience with booking platforms or data entry
• Basic understanding of customer service concepts
• Familiarity with email or chat support tools

What We Offer

• Pure non-voice work (no calls)
• Beginner-friendly role with training provided
• Fixed or flexible shifts (depending on account)
• Opportunity to gain experience in booking and reservation systems
• Supportive team and clear workflows

Job Types

• Full-time
• Permanent
• Fixed term
• Fresh graduate
• Flextime
• On-site parking
• Paid training
• Transportation service provided