Pure Non-Voice – Booking & Reservations Agent – Beginner Friendly

Caldwell Communications Consultancy Philippines; Parañaque; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Flexible shifts

Paid training

Transportation service

On-site parking

Job summary

A communications consultancy in Metro Manila is seeking a Booking & Reservations Agent for a pure non-voice role perfect for beginners. Responsibilities include processing reservations and responding to queries via chat or email. Ideal candidates are detail-oriented, with no prior experience necessary as training will be provided. This position allows for flexible shifts and includes benefits such as paid training and on-site parking.

Qualifications

• No prior experience required; training will be provided.
• Ability to navigate online systems.
• Willingness to learn.

Responsibilities

• Process booking and reservation requests.
• Update or cancel reservations as needed.
• Respond to customer inquiries via chat or email.

Skills

Attention to detail

Basic computer skills

Ability to follow instructions

Managing simple tasks

Job description

Pure Non-Voice – Booking & Reservations Agent – Beginner Friendly

Caldwell Communications Consultancy Philippines

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

We are looking for detail-oriented and reliable individuals to handle booking and reservation tasks in a pure non-voice environment. This role is ideal for beginners, fresh graduates, or anyone who prefers chat, email, or system-based work with no phone calls required.

Key Responsibilities

• Process booking and reservation requests through online systems
• Update, modify, or cancel reservations as needed
• Respond to customer inquiries via chat or email only
• Ensure all booking details are accurate and complete
• Follow step-by-step guidelines and company procedures
• Maintain organized records and data entries
• Coordinate with internal teams when necessary

Qualifications

• No prior experience required (training will be provided)
• Basic computer skills and ability to navigate online systems
• Attention to detail and accuracy
• Willingness to learn and follow instructions
• Ability to work independently and manage simple tasks

Preferred (But Not Required)

• Experience with booking platforms or data entry
• Basic understanding of customer service conceptsFamiliarity with email or chat support tools

What We Offer

• Pure non-voice work (no calls)
• Beginner-friendly role with training provided
• Fixed or flexible shifts (depending on account)
• Opportunity to gain experience in booking and reservation systems
• Supportive team and clear workflows

Job Types: Full-time, Permanent, Fixed term, Fresh graduate

• Flextime
• On-site parking
• Paid training
• Transportation service provided

HR Manager Caldwell Communications Consultancy Philippines

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