Fresh Graduate (Hotel Reservation Agent) - CSR

Caldwell Communications Consultancy Philippines; Parañaque; Remote; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Government mandated benefits

Health insurance

Job summary

A communications consultancy in Metro Manila is looking for detail-oriented individuals to manage booking and reservation tasks in a non-voice environment. This position is ideal for beginners or fresh graduates who prefer tasks through chat and email instead of phone calls. Responsibilities include handling bookings, assisting customers through chat, and ensuring accurate information. Candidates should have basic computer skills and a willingness to learn. Training will be provided.

Qualifications

• No prior experience required; training will be provided.
• Basic computer knowledge and ability to navigate online platforms.
• High attention to detail and accuracy.
• Willingness to learn and follow instructions carefully.
• Ability to work independently and handle routine tasks efficiently.

Responsibilities

• Handle booking and reservation requests using online systems.
• Update, change, or cancel reservations when necessary.
• Assist customers by responding to inquiries through chat or email only.
• Verify that all booking information is accurate and complete.
• Follow company procedures and step-by-step guidelines.
• Maintain organized records and ensure proper data entry.
• Work with internal teams when coordination is required.

Skills

Attention to detail

Basic computer knowledge

Attention to detail

Willingness to learn

Work independently

Job description

Caldwell Communications Consultancy Philippines

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Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Read More

We are seeking dependable and detail-oriented individuals to manage booking and reservation tasks in a purely non-voice environment. This position is perfect for beginners, fresh graduates, or anyone who prefers handling tasks through chat, email, or system-based platforms without phone calls.

Key Responsibilities

• Handle booking and reservation requests using online systems.
• Update, change, or cancel reservations when necessary.
• Assist customers by responding to inquiries through chat or email only.
• Verify that all booking information is accurate and complete.
• Follow company procedures and step-by-step guidelines.
• Maintain organized records and ensure proper data entry.
• Work with internal teams when coordination is required.

Qualifications

• No prior experience required; training will be provided.
• Basic computer knowledge and ability to navigate online platforms.
• High attention to detail and accuracy.
• Willingness to learn and follow instructions carefully.
• Ability to work independently and handle routine tasks efficiently.

HR Manager Caldwell Communications Consultancy Philippines