PROPERTY RECEPTIONIST / STRATA OFFICER

REMCO BPO CORPORATION; Mabalacat; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

Competitive salary

Morning shift

Weekends off

HMO after 1 year

12 days leave

Birthday token

Employee of the Day prize

Employee of the Month prize

Job summary

REMCO BPO CORPORATION is seeking a proactive Strata Officer / Property Administration Officer in the Philippines to support property and strata management activities. You will work with managers, tenants, landlords, contractors, and the sales team to ensure accurate handling of documentation, billing, invoices, and tenancy records.

Responsibilities include lease administration, coordinating repairs, and maintaining organized property files with timely processing of invoices and levies.

Qualifications

• Experience in strata or property management preferred.
• Proficient with MS Office and Google Workspace.
• Ability to manage multiple properties, records, and invoices.

Responsibilities

• Assist with lease preparation, renewals, and tenancy documentation.
• Coordinate maintenance requests and follow-ups with contractors and stakeholders.
• Provide administrative support to Property/Strata Managers and Sales Team.

Skills

Organizational skills

Communication

Customer service

Attention to detail

Time management

Microsoft Office

Google Workspace

CRM

Tools

Microsoft Office

Google Workspace

Property management systems

Accounting systems

CRM

Job description

About the role

We are seeking a proactive, organized, detail-oriented, and highly communicative Strata Officer / Property Administration Officer to provide administrative and operational support for property and strata management activities. The successful candidate will work closely with Strata/Property Managers, the Sales Team, tenants, landlords, contractors, and other stakeholders to ensure property-related tasks, documentation, maintenance, billing, accounts, levies, invoices, and tenancy records are handled accurately and efficiently.

Key responsibilities

• Assist with lease preparation, renewals, and tenancy documentation

• Coordinate maintenance requests, repairs, and follow-ups with contractors and relevant stakeholders

• Provide administrative support to Property/Strata Managers and the Sales Team, including documentation, filing, scheduling, and data management

• Liaise professionally with tenants, landlords, contractors, property managers, sales teams, and other stakeholders

• Handle communications through phone, email, and other communication channels while providing excellent customer service

• Maintain accurate, organized, and up-to-date property files, tenancy records, and related documentation

• Process and maintain property-related accounts, billing, levies, and invoices accurately and on time

• Prepare, review, record, and track invoices and billing documents

• Monitor outstanding invoices, levies, and payments and follow up with the appropriate parties when required

• Coordinate property inspections, appointments, access arrangements, and follow-ups

About you

• Previous experience in strata management, property management, real estate administration, leasing, or a similar role is preferred

• Experience working with Australian property or strata processes is highly advantageous

• Hands-on experience processing accounts, billing, strata levies, invoices, payments, and related financial records

• Strong understanding of invoice processing, account tracking, and billing administration

• Excellent organizational and administrative skills, with the ability to keep multiple properties, accounts, invoices, and records organized

• Strong attention to detail and accuracy when handling financial and property-related information

• Excellent written and verbal communication skills

• Strong customer service skills and professional telephone/email etiquette

• Proactive and self-motivated, with the ability to identify issues and follow up on pending tasks without constant supervision

• Strong computer skills and proficiency in Microsoft Office, Google Workspace, property management systems, accounting systems, CRM, or similar platforms

Benefits

• Competitive Salary

• Morning Shift

• Weekends Off

• HMO / Health Card after 1 year of tenure

• 12 Days Leave

• Birthday Token

• Employee of the Day Cash Prize

• Employee of the Month Cash Prize