Repairs & Maintenance Coordinator

Strata Staff; Angeles; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Company Events

Paid Training

Service Incentive Leaves

Birthday Leave

Health Insurance

Life Insurance

Job summary

Strata Staff is seeking a proactive Maintenance Coordination Specialist to manage repairs, coordinate contractors, and ensure regulatory compliance in Pampanga. You will prioritize requests, prepare quotes, and maintain logs across a busy property portfolio.

Ideal candidates have 1–2+ years in maintenance coordination or back-office support, strong English communication, and proficiency in MS Office. This role offers growth with a supportive team and on-site work in Angeles City.

Qualifications

• 1–2+ years in maintenance coordination or related back-office support.
• Experience with Australian strata or real estate is a plus.

Responsibilities

• Receive, assess, and prioritize repair requests and coordinate contractor access.
• Respond promptly to urgent repairs and log incident details.
• Verify compliance documents and track Certificates of Currency.
• Log repair activities and compare contractor invoices with work orders.
• Serve as liaison between contractors, owners, tenants, and Strata Managers.

Skills

MS Office

Property management software

Ticketing systems

Documentation review

Education

High School / College graduate

Job description

Responsibilities

• I. Work Coordination & Scheduling
  • Receive, assess, and prioritize repair requests; obtain quotes from approved contractors, prepare comparison summaries, issue work orders, and coordinate contractor property access.
• II. Emergency Repairs Management
  • Respond promptly to urgent or after-hours maintenance issues following established escalation procedures; coordinate emergency contractor attendance, log incident details, and produce follow-up summaries.
• III. Contractor & Compliance Coordination
  • Maintain approved contractor rosters, verify essential compliance documentation (insurance, licenses, SWMS) prior to assigning work, and track Certificates of Currency.
• IV. Documentation & Reporting
  • Log repair activities in the management system, cross-check contractor invoices against issued work orders, maintain repair registers, and prepare maintenance status updates.
• V. Stakeholder Liaison & Project Support
  • Act as the direct point of contact between contractors, owners, tenants, and Strata Managers; follow up on pending works, and provide operational support during large-scale maintenance projects.

Requirements

• A. Education
  • Senior High School Graduate, College Level, or College Degree Graduate.
• B. Experience
  • 1-2+ years of experience in maintenance coordination, dispatch, property management support, or general back-office customer service (Australian strata or real estate background is a strong advantage).
• C. Technical Skills
  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Familiarity with property management maintenance software or general ticketing/work order systems.
  • High competency in review of compliance documents, quote comparisons, and job logs.
• D. Soft Skills
  • Excellent written and verbal English communication skills for contractor and client coordination.
  • Exceptional organizational, multi-tasking, and prioritization skills under tight deadlines.
  • Calm demeanor and quick problem-solving skills when managing urgent repair escalations.

Benefits

• Company Events
• Paid Training
• Service Incentive Leaves
• Birthday Leave
• Health Insurance
• Life Insurance