Property Management Admin Assistant | WFO |

Cloudstaff Philippines Inc.; Murcia; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Employee Share Units program

Dream Points

Health and life insurance on 16th day

In-house psychiatrist

Weekly office perks (coffee, meals, BE

Job summary

Cloudstaff Philippines Inc. is seeking an experienced Virtual Assistant for a Property Admin role, supporting Australian real estate and property management operations from the Philippines.

Responsibilities include lease docs, CMA reports, arrears follow-up, inspection reports, tenant applications, and coordinating maintenance with Property Management. Strong systems knowledge and 1–3 years’ relevant experience are required.

Qualifications

• 1–3 years’ experience in Australian real estate/property admin.
• Proven experience as a Virtual Assistant in the real estate or property management industry.
• Strong knowledge in Australian Property Management.
• Proficiency in real estate systems (Property Tree, Property Me IRE, Agent Box, Vault).

Responsibilities

• Prepare lease documentation and management agreements.
• Generate CMA reports (comparable market analyses).
• Monitor and follow up on rental arrears.
• Prepare and audit inspection reports.
• Draft and send notices/emails including strata notices.
• Process and review tenant applications.
• Assist in preparing property-related reports and documentation.
• Provide additional admin support as required by property managers.
• Coordinate tenant requests and administration of maintenance services with Property Management.
• Answer and route calls from tenants and vendors to the appropriate contact.
• Assist with building maintenance scheduling and sharing building information.
• Maintain organized filing for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts, and POs.
• Assist with rent/lease collections coordination.

Skills

Virtual Assistant

Property Management knowledge

Tenant relations

Tools

Property Tree

Property Me IRE

Agent Box

Vault

Job description

Job Description

Key responsibilities

• Prepare lease documentation and management agreements

• Generate CMA reports

• Monitor and follow up on rental arrears

• Prepare and audit inspection reports

• Draft and send notices/emails including strata notices

• Process and review tenant applications

• Assist in preparing property-related reports and documentation

• Provide additional admin support as required by property managers

• Assist Property Management with the day-to-day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.

• Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.

• Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures, and supplying general building information.

• Maintained a highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts, and POs.

• Assist with the coordination of rent/lease collections

Qualifications and Requirements

• 1–3 years’ experience in Australian real estate/property admin

• Proven experience as a Virtual Assistant in the real estate or property management industry.

• Strong knowledge in Australian Property Management

• Proficiency in real estate systems (Property Tree, Property Me IRE, Agent Box, Vault)

Perks and Benefits

Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
In-house psychiatrist available to support employees' well-being
Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Top notch workplace with first class VIP lounge and game rooms