Property Operations Administrator — Hybrid Cebu

Staff Domain Inc; Cebu City; Hybrid; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Health insurance for you and one Dep

Uncapped incentives

Training & upskilling

Paid leaves incl birthday and vacation

Team events

Job summary

Staff Domain Inc in Cebu is seeking an Operations and Property Administrator to support Australian property managers, facilities managers, and asset managers across office, retail, and industrial assets. This hybrid role involves coordinating contractors, maintaining records, and ensuring timely follow-up.

You'll join an offshore team with training and ongoing support, bringing strong English communication, attention to detail, and ownership of tasks.

Qualifications

• 2+ years in property administration or a similar coordination role
• Strong written English for direct tenant/contractor correspondence
• Accurate records management and attention to detail
• Experience with Australian commercial property platforms is desirable
• Experience with work orders or contractor compliance tools is advantageous
• Experience supporting an Australian business in commercial/retail property is desirable
• Familiarity with SharePoint or document management systems advantageous

Responsibilities

• Provide admin and coordination support to Property Managers, Facilities Managers, and Asset Managers across an assigned property portfolio
• Coordinate contractor attendance, maintenance works, service agreements, quotes, work orders, and contractor compliance requirements
• Manage general tenant inquiries, maintain accurate tenant records, and support tenant compliance, insurance, lease, and bank guarantee administration
• Review portfolio diaries, shared inboxes, and assigned tasks to ensure deadlines are met and outstanding items are followed up or escalated appropriately
• Support financial administration including arrears follow-ups, tenant charges and credits, recharges, rent reviews, budgets, outgoings reconciliations, and supplier invoices
• Assist with casual leasing administration, booking coordination, customer enquiries, and incident reporting
• Set up and maintain accurate tenant and supplier records, lease files, property documentation, and document management systems
• Conduct records and lease file audits as required, identifying missing documentation and ensuring information is properly filed and maintained
• Prepare correspondence, reports, quotes, invoices, and supporting documentation for Australian team review and approval
• Escalate exceptions, compliance issues, and matters requiring Australian direction in line with established authority boundaries
• Maintain high standards of accuracy, organisation, written communication, and follow-through across all assigned responsibilities
• Provide additional administrative and coordination support as required across the property and facilities management functions

Skills

Organisation & coordination

Attention to detail

Written English communication

Ownership & accountability

Team collaboration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

SharePoint

Job description

Staff Domain Inc in Cebu is seeking an Operations and Property Administrator to support Australian property managers, facilities managers, and asset managers across office, retail, and industrial assets. This hybrid role involves coordinating contractors, maintaining records, and ensuring timely follow-up.

You'll join an offshore team with training and ongoing support, bringing strong English communication, attention to detail, and ownership of tasks.