Property Management Assistant – Queensland Real Estate | Permanent WFH

Everest Investment Realty Pty Ltd; Metro Manila; Remote; PHP 2,263,000 - 3,046,000; Full time

Job summary

Everest Investment Realty Pty Ltd is seeking an experienced Property Management Assistant to remotely support our Queensland-based residential property-management team. The role requires previous Australian residential property management experience and hands-on use of PropertyMe and Inspection Express.

You will coordinate maintenance, manage tenancy documents, monitor compliance, assist with onboarding, inspections, rent arrears, renewals and applications.

Qualifications

• Experience in Australian residential property management is essential.
• Proficient with PropertyMe and Inspection Express.

Responsibilities

• Coordinate routine and urgent maintenance requests.
• Obtain quotes and follow up with tenants, owners and tradespeople.
• Prepare residential tenancy documents and Queensland RTA forms under the Property Manager’s direction.
• Monitor Queensland tenancy timeframes and compliance requirements.
• Prepare move-in packs and assist with tenant onboarding.
• Coordinate inspection administration through Inspection Express.
• Review inspection reports and follow up with tenants on issues.
• Upload photographs and maintain inspection records.
• Monitor rent arrears and prepare follow-up correspondence.
• Assist with lease renewals, rent reviews and tenancy updates.
• Process rental applications and follow up on missing documents.
• Complete rental-history and employment reference checks.
• Contact applicants after open inspections.
• Manage rental enquiries and inspection bookings.
• Liaise with body corporate managers and contractors.
• Process maintenance invoices and water-usage charges.
• Register and track property keys.
• Create and maintain property, owner and tenant records in PropertyMe.
• Maintain PropertyMe tasks and communications.
• Assist with audit follow-ups and filing.
• Provide general residential property-management administration.

Skills

Australian property management

PropertyMe

Inspection Express

Tools

PropertyMe

Inspection Express

Job description

We are seeking an experienced, organised and detail-oriented Property Management Assistant to remotely support our Queensland-based residential property-management team.

Previous experience in Australian residential property management is essential. Practical experience using PropertyMe and Inspection Express is required.

Key Responsibilities

• Coordinate routine and urgent maintenance requests




• Obtain quotes and follow up with tenants, owners and tradespeople




• Prepare residential tenancy documents and Queensland RTA forms under the Property Manager’s direction




• Monitor Queensland tenancy timeframes and compliance requirements




• Prepare move-in packs and assist with tenant onboarding




• Coordinate entry, routine and exit inspection administration through Inspection Express




• Review inspection reports and follow up with tenants regarding identified issues




• Upload photographs, update inspection notes and maintain accurate inspection records




• Monitor rent arrears and prepare follow-up correspondence




• Assist with lease renewals, rent reviews and tenancy updates




• Process rental applications and follow up on missing documents




• Complete rental-history and employment reference checks




• Contact applicants following open inspections




• Manage rental enquiries, inspection bookings and callbacks




• Liaise with body corporate managers, building managers and contractors




• Process maintenance invoices and water-usage charges




• Register and track property keys




• Create and maintain accurate property, owner and tenant records in PropertyMe




• Maintain PropertyMe tasks, reminders, jobs, communications and document records




• Assist with audit follow-ups and document filing




• Provide general residential property-management administration as required

Queensland Experience

Knowledge of the following will be highly regarded:

• Queensland Residential Tenancies Authority processes




• General Tenancy Agreements and Entry Condition Reports




• Entry notices, breach notices and tenancy termination notices




• Queensland notice periods and rent-arrears procedures




• Water-usage charging requirements




• Smoke-alarm and minimum-housing-standard requirements




• Body corporate and apartment-building communications




• Queensland maintenance and emergency-repair processes

All regulated or licensed activities will be undertaken under the direction and supervision of the Queensland-based Property Manager and Principal Licensee.

About You

• At least 1–2 years of Australian residential property-management experience




• Queensland property-management experience is strongly preferred




• Demonstrated experience using PropertyMe




• Demonstrated experience using Inspection Express




• Strong written and spoken English




• Confident communicating with tenants, owners, applicants, tradespeople and body corporate representatives




• Excellent organisation, accuracy and attention to detail




• Able to prioritise competing tasks and meet deadlines




• Proactive, dependable and comfortable following established procedures




• Able to handle confidential information professionally




• Stable internet connection, reliable computer and suitable home-office environment




• Available to work full-time during Brisbane, Queensland business hours

Work Arrangement

• Permanent work-from-home position based in the Philippines




• Full-time Australian day shift




• Long-term opportunity with a Queensland residential real estate agency




• Salary based on relevant experience