Property Management Admin Pro — Real Estate Support

Cloudstaff Philippines Inc.; Murcia; On-site; PHP 2,841,000 - 3,497,000; Full time

Benefits offered by this job

Health insurance

Flexible leave credits

Career progression

Company-provided PC and internet

Job summary

Raine & Horne Gosford is seeking a Property Management Assistant to provide administrative, reception, and operational support for the Property Management team. You will manage incoming calls, support Property Managers with daily tasks, and coordinate with tenants, landlords, and contractors to ensure professional service.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Prior experience in Australian property management or related admin roles.
• Excellent phone and email communication skills.
• Strong customer service and relationship-building skills.
• Highly organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer and manage incoming reception calls and direct enquiries to the right team member.
• Respond to tenant, landlord, and general property enquiries via phone and email.
• Provide administrative support to Property Managers in day-to-day management of residential properties.
• Coordinate maintenance requests with tradespeople and contractors and follow up on outstanding jobs.
• Assist with routine inspections, including scheduling, documentation, reporting, and follow-ups.
• Maintain accurate tenant, landlord, lease, and property records in the system.
• Assist with lease administration, renewals, tenancy documentation, and onboarding.
• Monitor rental payments and arrears and assist with follow-ups as required.
• Prepare routine correspondence, notices, reports, and property management documentation.
• Assist with processing maintenance invoices, quotes, and expenses.
• Support property listings, inspections, and leasing activities as required.
• Coordinate communication between Property Managers, tenants, landlords, contractors, and internal teams.
• Perform general administrative duties including data entry, filing, scheduling, and reporting.
• Maintain organised property records and documentation.
• Provide high-level customer service and professional enquiries handling.

Skills

Property management

Reception

Administration

Communication (phone & email)

Customer service

Organization & detail-oriented

Tools

PropertyMe

Snug

CompassPlus

Microsoft Office

Job description

Raine & Horne Gosford is seeking a Property Management Assistant to provide administrative, reception, and operational support for the Property Management team. You will manage incoming calls, support Property Managers with daily tasks, and coordinate with tenants, landlords, and contractors to ensure professional service.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced environment.