Property & Casualty Insurance SME | Policy Servicing Pro

Cognizant Softvision, LLC; Taguig; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

HMO and medical benefits

Retirement plan

Career growth

Job summary

Cognizant Softvision, LLC in the Philippines is seeking a Subject Matter Expert (SME) with Non-Life Insurance experience to support a Property & Casualty account within a BPO environment.

The role emphasizes policy servicing, billing, and customer support, with strong communication and meticulous attention to detail to manage customer inquiries and issues effectively. You will collaborate with cross-functional teams to ensure service excellence in a dynamic and fast-paced setting.

Qualifications

• Non-Life insurance experience in policy servicing, billing or customer support.
• Experience in a BPO/Contact Center environment is required.
• Strong communication and customer service skills.
• Detail-oriented with ability to handle policy inquiries and customer concerns.

Responsibilities

• Assist with policy servicing and customer inquiries.
• Support policy administration tasks in a P&C account.
• Provide high-quality customer service and resolve issues efficiently.

Skills

Non-Life Insurance experience

BPO/Contact Center experience

Policy servicing knowledge

Customer service skills

Education

College graduate

Two years in college

Job description

Cognizant Softvision, LLC in the Philippines is seeking a Subject Matter Expert (SME) with Non-Life Insurance experience to support a Property & Casualty account within a BPO environment.

The role emphasizes policy servicing, billing, and customer support, with strong communication and meticulous attention to detail to manage customer inquiries and issues effectively. You will collaborate with cross-functional teams to ensure service excellence in a dynamic and fast-paced setting.