Property Admin and Strata Officer

REMCO BPO; Angeles; On-site; PHP 391,000 - 614,000; Full time

Job summary

REMCO BPO in Angeles is seeking a property/tenancy administrator to support strata managers and sales teams. You will handle lease preparation, renewals, and maintenance coordination while liaising with tenants, landlords, and contractors.

The role requires strong communication, attention to detail, and teamwork, with responsibilities spanning documentation, calls, and compliance with regulations. Experience with ZOIFER and Google Workspace is valued.

Qualifications

• 3-5 years of experience in property management/tenancy administration.

Responsibilities

• Assist with lease preparation, renewals, and maintenance coordination.
• Provide administrative support to property managers and sales team (filing, documentation, scheduling).
• Liaise professionally with tenants, landlords, contractors, and stakeholders.
• Handle inbound and outbound calls with tenants regarding lease, maintenance, payments, inspections, and tenancy matters.
• Respond to tenant enquiries promptly and courteously, ensuring issue resolution and high service standards.
• Follow up on outstanding documentation, arrears, inspections, and maintenance updates.
• Maintain detailed call logs and communication records in the property management system.
• Coordinate property inspections and ensure compliance with regulations.
• Maintain accurate and up-to-date property and tenancy records.
• Ensure adherence to company policies and Australian property standards.
• Perform other duties as directed by STRATA MANAGER

Skills

Attention to detail

Communication

Teamwork

ZOIFER

Google Workspace

Tools

ZOIFER

Google Workspace

Job description

Job Description

Assist with lease preparation, renewals, and maintenance coordination

Provide administrative support to property managers and sales team (filing, documentation, scheduling)

Liaise professionally with tenants, landlords, contractors, and stakeholders

Handle inbound and outbound calls with tenants regarding lease, maintenance, payments, inspections, and other tenancy matters

Respond to tenant enquiries promptly and courteously, ensuring issue resolution and high service standards

Follow up on outstanding documentation, arrears, inspections, and maintenance updates

Maintain detailed call logs and communication records in the property management system

Coordinate property inspections and ensure compliance with regulations

Maintain accurate and up-to-date property and tenancy records

Ensure adherence to company policies and Australian property standards

Perform other duties as directed by STRATA MANAGER

Job Qualifications

At least 3-5 years of experience in [industry/skill]

Knowledge of ZOIFER and google workspace

Strong attention to detail

Good communication skills & teamwork mindset