Project Coordinator

New-Era-Technology-Ph; Manila; Remote; PHP 420,000 - 600,000; Full time

Benefits offered by this job

Health and Wellness Reimbursement

Sunlife Group Insurance

Salary Loans

Government contributions

13th month pay

Holiday pay

Leave benefits

Work equipment provided

Job summary

New Era Technology is seeking a Project Coordinator to support delivery by coordinating tasks, schedules, and stakeholder communication for US-based operations.

Responsibilities include prioritizing work orders, resource allocation, and tracking progress against timelines, quality standards, and KPIs. The role is remote with US-hours alignment and a focus on process adherence and teamwork.

Qualifications

• Project coordination or operations support experience will be an advantage.
• Familiarity with project management methodologies and tools.
• Proficient in MS Office; strong documentation and workflow coordination skills.
• Strong organizational, time management, analytical, and problem-solving skills.
• Excellent English communication skills (phone and email).

Responsibilities

• Schedule, prioritize, and coordinate work orders with vendors, onsite teams, and stakeholders.
• Allocate resources, resolve scheduling issues, and ensure work order readiness.
• Track, complete, document, and submit work orders for billing.
• Monitor performance against timelines, quality standards, SLAs, and KPIs.
• Communicate status updates and confirm completion with stakeholders.
• Ensure compliance with operational procedures and quality standards.
• Provide guidance to teams and perform other related duties as needed.

Skills

Project coordination

MS Office

English communication

Time management

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

What is the role

The Project Coordinator supports project delivery by coordinating tasks, managing schedules, tracking progress, and communicating with stakeholders to ensure projects are delivered on time, within scope, and within budget, aligned with PMO standards across US-based operations.

The following include but may not be limited to the responsibilities of the Project Coordinator:

• Schedule, prioritize, and coordinate work orders with vendors, onsite teams, and stakeholders
• Allocate resources, resolve scheduling issues, and ensure work order readiness
• Track, complete, document, and submit work orders for billing
• Monitor performance against timelines, quality standards, SLAs, and KPIs
• Communicate status updates and confirm completion with stakeholders
• Ensure compliance with operational procedures and quality standards
• Provide guidance to teams and perform other related duties as needed

Work Set-up / Work Schedule

• Remote
• Monday to Friday, 8:00 PM to 5:00 AM or 9:00 PM to 6:00 AM (Philippine Time)

Who we are looking for

Successful candidate must possess:

• Project coordination or operations support experience will be an advantage
• Familiarity with project management methodologies and tools
• Proficient in MS Office; strong documentation and workflow coordination skills
• Strong organizational, time management, analytical, and problem-solving skills
• Excellent English communication skills (phone and email)
• Detail-oriented, quick learner, and able to manage multiple priorities
• Flexible to work in US-based hours and adapt to changing project needs
• Team-oriented with ability to support and guide others

What we offer

• Health and Wellness Reimbursement Benefits
• Sunlife Group Insurance
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided

New Era Technology, LLC., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions").

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [e-mail].

We use technology enabled tools to support our recruitment process, such as resume matching and identifying potentially suspicious application activity. These tools do not make automated hiring decisions. All hiring decisions are made by people.

For more information, please see our Privacy Policy.