Product Trainer - Ecommerce (Cebu City) | Onsite

TASQ Staffing Solutions; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Job summary

TASQ Staffing Solutions in Cebu City is seeking a Product Trainer - Ecommerce for an onsite role. You will design and deliver training for ecommerce processes and customer service teams.

The ideal candidate has at least one year of training experience, a college background of two years, and the ability to develop curricula, conduct sessions, and assess training impact.

Qualifications

• Minimum 1 year experience as a trainer.
• Educational requirement: at least 2 years in college.
• Retail background preferred, but can train any customer service accounts.

Responsibilities

• Training Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance analysis.
• Curriculum Development: Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels.
• Training Delivery: Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations.
• Evaluation and Improvement: Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.

Skills

Training delivery

Customer service

Communication

Education

Two years of college

Job description

About the job Product Trainer - Ecommerce (Cebu City) | Onsite

About the job: Trainer - Ecommerce (Cebu) | Onsite

Nature Of the Account: Ecommerce

Start Date: ASAP

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Educational Requirement:

• Finished at least 2 years in college without back subject/s

Work Experience:

• Minimum 1 year experience as a trainer


• Preferred: Retail background, but can be a trainer for any customer service accounts

Responsibilities:

• Training Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance analysis.


• Curriculum Development: Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels.


• Training Delivery: Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations.


• Evaluation and Improvement: Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.