Ecommerce BPO Product Trainer - Cebu City (onsite)

TASQ Staffing Solutions; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Job summary

TASQ Staffing Solutions seeks an Ecommerce BPO Product Trainer for Cebu City, onsite. The role focuses on evaluating training needs, designing curricula, and delivering engaging sessions for ecommerce customer service teams.

Start ASAP with 100% onsite work in Cebu. Ideal candidates have at least 1 year of trainer experience; retail background is preferred but not required. Shift details: 24x7, voice support.

Qualifications

• Minimum 1 year of experience as a trainer.
• Finished at least 2 years in college without back subject(s).
• Onsite in Cebu City with 100% onsite work arrangement.

Responsibilities

• Training Needs Assessment: Identify skill gaps and training requirements.
• Curriculum Development: Design and develop training programs, materials, and resources.
• Training Delivery: Conduct sessions, workshops, and seminars.
• Evaluation and Improvement: Assess effectiveness and adjust programs accordingly.

Skills

Training delivery

Curriculum development

Assessment

Education

2-year college education

Job description

Ecommerce BPO Product Trainer - Cebu City (onsite)

Job Openings Ecommerce BPO Product Trainer - Cebu City (onsite)

About the job Ecommerce BPO Product Trainer - Cebu City (onsite)

About the job: Trainer - Ecommerce (Cebu) | Onsite

Nature Of the Account: Ecommerce

Start Date: ASAP

Type of Support: Voice

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule | Rest Days:24x7

Educational Requirement:

• Finished at least 2 years in college without back subject/s

Work Experience:

• Minimum 1 year experience as a trainer
• Preferred: Retail background, but can be a trainer for any customer service accounts

Responsibilities:

• Training Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance analysis.
• Curriculum Development: Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels.
• Training Delivery: Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations.
• Evaluation and Improvement: Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.