Product Trainer: Client Training & Onboarding

VXI Global Holdings B.V. (Philippines)

Philippines

On-site

PHP 360,000 - 480,000

Full time

5 days ago

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Job summary

VXI Global Holdings B.V. (Philippines) is seeking a Training Specialist to deliver comprehensive New Hire, Progression, and Enhancement training across client projects, covering soft and technical skills in both small and large classes up to 50 participants.

The role requires strong classroom leadership, excellent communication, and experience handling Telco programs, with 1–2 years of training background. The position focuses on developing training materials and coordinating training activities

Qualifications

College degree or equivalent experience.
Strong oral and written communication skills.
Demonstrated ability in classroom leadership, classroom management, classroom organization.
Must have experience in handling Telco programs.
1-2 years of training experience.

Responsibilities

Deliver New Hire, Progression and Enhancement training on all aspects of client projects, including soft skills and technical skills (both small & large class sizes – up to 50).
Supervise agents while in their training period.
Develop non-classroom communication and training materials.
Coordinate New Hire, Progression & Enhancement Training activity.
Assess participant and class performance.
Participate in minor client interaction (include effective curriculum feedback and client visits).
Perform other related duties and assignments as required and as assigned by supervisor or manager.