Product Trainer

Cartrack Philippines; Makati; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Health Insurance

HMO

Company Equipment

Well-Stocked Pantry

Job summary

Cartrack Philippines is seeking a Product Trainer to join our Makati team. The role involves designing and delivering product trainings to internal staff and external clients across markets, in English and Filipino.

You will conduct induction, product launches, and ongoing training, with travel to client sites required (4x a week). You will also develop user guides and support onboarding across countries.

Qualifications

• Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience.
• At least 3 years in learning and development and/or training.
• Passionate and engaging communication skills.
• Confident to conduct stand-up presentations.
• Willing to do field work (4x a week).

Responsibilities

• Identify internal training needs and develop training programs for internal staff and external clients.
• Design and deliver quality training to clients across markets.
• Conduct training sessions in English and Filipino.
• Provide weekly classroom and onsite/online training to external clients.
• Maintain communication with customers to assess training needs and gather feedback.
• Evaluate training effectiveness and update materials accordingly.
• Create and update Product User Guides in English and Filipino.
• Conduct internal product training sessions for onboarding staff across countries.

Education

Bachelor's Degree in Business

Diploma in Business

Tools

None

Job description

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Company Equipment, Well-Stocked Pantry

Read More

Do you take ownership, embrace challenges, and love problem-solving? Are you passionate, adaptable, and innovative?

We are a world-leading smart mobility SaaS company with over 2.6M subscribers across 24 countries and we are looking for a Product Trainer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

• Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
• Designing and executing quality training to external clients across different markets as needed
• Ability to conduct training sessions in English and Filipino
• Provide weekly classroom training and onsite/online training to external clients
• Maintain effective communication with customers to establish further training needs
• Gather feedback on customers and propose solutions to gaps
• Evaluate the effectiveness of training and modify materials and processes as appropriate
• Assist in creating and updating of Product User Guides in English and Filipino
• Conduct internal product training sessions for onboarding staff across various countries

Type of Training

• Induction: Company and Product Introduction
• New Product Launch
• In-depth Cartrack Solutions training

Job Requirements

• Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience
• At least 3 years in a learning and development and/or training
• Passionate and engaging communication skills
• Confident to conduct stand-up presentations
• Willing to do field work (4x a week)

Lency Astrera

HR Officer Cartrack Philippines

Active within three days