A leading training solutions provider in Manila is seeking a Training Specialist to conduct employee training sessions and develop effective training materials. The ideal candidate will have 3-5 years of experience, strong communication skills, and the ability to collaborate with internal teams. This is a full-time on-site position offering a dynamic work environment and opportunities for professional growth.
Qualifications
3-5 years of experience in employee training and development.
Ability to develop and maintain training materials.
Familiarity with knowledge assessments.
Responsibilities
Conduct employee training and upskilling sessions.
Develop, update, and maintain training materials.
Coordinate with clients and internal teams.
Skills
Written and Verbal Communication Skills
Product Expertise
Training Facilitation
Data Analysis
Team Collaboration
Education
Bachelor's Degree
Job description
On-site - Manila 3-5 Yrs Exp Bachelor Full-time
Job Description
Conduct employee training and upskilling sessions focused on communication, products, services, and operational standards.
Develop, update, and maintain training materials and the knowledge-base to ensure accuracy and relevance.
Coordinate with clients and internal teams on product and technical updates to align training content with current needs.
Implement knowledge assessments to measure training effectiveness and retention.
Collaborate with the Quality Assurance Team to uphold excellent service and operational quality.
Plan and manage training calendars and recommend program improvements to the Training Manager.
Written and Verbal Communication Skills. Product Expertise. Training Facilitation. Data Analysis. Team Collaboration.