Product Trainer & Client Enablement (On-site)

Cartrack Philippines; Makati; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Health Insurance

HMO

Company Equipment

Well-Stocked Pantry

Job summary

Cartrack Philippines is seeking a Product Trainer to join our Makati team. The role involves designing and delivering product trainings to internal staff and external clients across markets, in English and Filipino.

You will conduct induction, product launches, and ongoing training, with travel to client sites required (4x a week). You will also develop user guides and support onboarding across countries.

Qualifications

• Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience.
• At least 3 years in learning and development and/or training.
• Passionate and engaging communication skills.
• Confident to conduct stand-up presentations.
• Willing to do field work (4x a week).

Responsibilities

• Identify internal training needs and develop training programs for internal staff and external clients.
• Design and deliver quality training to clients across markets.
• Conduct training sessions in English and Filipino.
• Provide weekly classroom and onsite/online training to external clients.
• Maintain communication with customers to assess training needs and gather feedback.
• Evaluate training effectiveness and update materials accordingly.
• Create and update Product User Guides in English and Filipino.
• Conduct internal product training sessions for onboarding staff across countries.

Education

Bachelor's Degree in Business

Diploma in Business

Tools

None

Job description

Cartrack Philippines is seeking a Product Trainer to join our Makati team. The role involves designing and delivering product trainings to internal staff and external clients across markets, in English and Filipino.

You will conduct induction, product launches, and ongoing training, with travel to client sites required (4x a week). You will also develop user guides and support onboarding across countries.