Product Manager: Growth & Discovery (Remote)

SupportNinja; Metro Manila; Remote; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Competitive compensation

Retirement Savings Program

Life Insurance

HMO coverage

Paid time off

Bonus and incentive plans

Skills training opportunities

Employee Referral Program

Job summary

SupportNinja is looking for a dedicated Product Manager to manage the lifecycle of digital applications that solve real user problems. You will lead market research, develop product features, and ensure successful product launches.

The ideal candidate has over 3 years of experience in product management, is skilled in customer experience research, and possesses outstanding communication skills. Join SupportNinja for competitive benefits and opportunities for growth.

Qualifications

• Minimum of three years of experience in product management, preferably with digital products.
• Hands-on experience in qualitative user research and quantitative analysis.
• Experience applying testing frameworks to improve product adoption.

Responsibilities

• Own and define product features and roadmap aligned with business goals.
• Design and execute market research and competitive analysis.
• Conduct customer discovery and usability testing to validate prototypes.

Skills

Product management

Qualitative research

Quantitative analysis

User research

Communication skills

Tools

Firebase

Amplitude

Hotjar

GA4

Jira

ClickUp

Job description

SupportNinja is looking for a dedicated Product Manager to manage the lifecycle of digital applications that solve real user problems. You will lead market research, develop product features, and ensure successful product launches.

The ideal candidate has over 3 years of experience in product management, is skilled in customer experience research, and possesses outstanding communication skills. Join SupportNinja for competitive benefits and opportunities for growth.