Process Trainer/ GDS Trainer

RSD Human Resource Management Consultancy; Pasay; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Life Insurance

HMO

Job Training

Job summary

A human resource consultancy is looking for a BPO Trainer who will be responsible for designing and delivering training programs for BPO and GDS operations. The ideal candidate should hold a Bachelor’s degree and have 2-3 years of experience in training, alongside strong skills in BPO and GDS methodologies and proficiency in Sabre and Amadeus systems. This full-time role is based on-site in Pasay, Philippines, and offers various employee benefits including health insurance and job training opportunities.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 2-3 years of experience in training within BPO or GDS environments is necessary.
• Strong understanding of BPO and GDS training methodologies is crucial.
• Skills and Competencies: Proficient in Sabre and Amadeus systems.
• Qualities and Traits: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to provide constructive feedback and facilitate group discussions.

Responsibilities

• Design and deliver engaging training programs for BPO and GDS operations.
• Assess training needs and develop curriculum to enhance employee skills.
• Utilize training tools and technologies to improve the learning experience.
• Monitor and evaluate training effectiveness through feedback and performance metrics.
• Provide ongoing support and coaching to trainees.

Skills

Strong understanding of BPO and GDS training methodologies

Excellent communication skills

Interpersonal skills

Ability to provide constructive feedback

Proficient in Sabre

Proficient in Amadeus systems

Education

Bachelor’s degree in a relevant field

Tools

Sabre

Amadeus

Job description

RSD Human Resource Management Consultancy

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Professional Development

Job Training

Description

• Design and deliver engaging training programs for BPO and GDS operations.
• Assess training needs and develop curriculum to enhance employee skills.
• Utilize training tools and technologies to improve the learning experience.
• Monitor and evaluate training effectiveness through feedback and performance metrics.
• Provide ongoing support and coaching to trainees to ensure competency.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 2-3 years of experience in training within BPO or GDS environments.
• Skills and Competencies: Strong understanding of BPO and GDS training methodologies.
• Skills and Competencies: Proficient in Sabre and Amadeus systems.
• Qualities and Traits: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to provide constructive feedback and facilitate group discussions.

BPO Trainer GDS Trainer Sabre Amadeus