BPO & GDS Training Specialist (Sabre, Amadeus)

RSD Human Resource Management Consultancy; Pasay; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Performance Bonus

Health Insurance

Life Insurance

HMO

Job Training

Job summary

A human resource consultancy is looking for a BPO Trainer who will be responsible for designing and delivering training programs for BPO and GDS operations. The ideal candidate should hold a Bachelor’s degree and have 2-3 years of experience in training, alongside strong skills in BPO and GDS methodologies and proficiency in Sabre and Amadeus systems. This full-time role is based on-site in Pasay, Philippines, and offers various employee benefits including health insurance and job training opportunities.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 2-3 years of experience in training within BPO or GDS environments is necessary.
• Strong understanding of BPO and GDS training methodologies is crucial.

Responsibilities

• Design and deliver engaging training programs for BPO and GDS operations.
• Assess training needs and develop curriculum to enhance employee skills.
• Utilize training tools and technologies to improve the learning experience.
• Monitor and evaluate training effectiveness through feedback and performance metrics.
• Provide ongoing support and coaching to trainees.

Skills

Strong understanding of BPO and GDS training methodologies

Excellent communication skills

Interpersonal skills

Ability to provide constructive feedback

Proficient in Sabre

Proficient in Amadeus systems

Education

Bachelor’s degree in a relevant field

Job description

A human resource consultancy is looking for a BPO Trainer who will be responsible for designing and delivering training programs for BPO and GDS operations. The ideal candidate should hold a Bachelor’s degree and have 2-3 years of experience in training, alongside strong skills in BPO and GDS methodologies and proficiency in Sabre and Amadeus systems. This full-time role is based on-site in Pasay, Philippines, and offers various employee benefits including health insurance and job training opportunities.