Quality Assurance Analyst - GDS Travel Campaign

RSD Human Resource Management Consultancy; Pasay; On-site; PHP 400,000 - 650,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

HMO

Performance Bonus

Job Training

Job summary

RSD Human Resource Management Consultancy is seeking a Quality Assurance Analyst for the GDS Travel Campaign in Pasay. The position requires on-site work and 1–3 years of QA experience, with a Bachelor’s degree in Computer Science or related field.

The role focuses on reviewing specifications, testing, and coordinating with developers and customer service teams to ensure quality standards are met. Candidates should be proficient in English, have strong analytical skills, and experience in a

Qualifications

• Bachelor’s degree in Computer Science or related field.
• At least 2 years of experience in quality assurance.
• Proficient in English Language, Customer Service, GDS Travel systems.
• Experience in BPO/Call Center industry preferred.
• Strong analytical skills and attention to detail.

Responsibilities

• Review and analyze system specifications to ensure quality standards are met.
• Collaborate with developers to create and implement test plans and cases.
• Conduct manual and automated testing to identify bugs and issues.
• Maintain detailed documentation of test results and report findings to stakeholders.
• Ensure effective communication with customer service teams to address client issues.

Skills

English Language

Customer Service

Education

Bachelor's degree in Computer Science

Tools

GDS Travel systems

Job description

Quality Assurance Analyst - GDS Travel Campaign

RSD Human Resource Management Consultancy

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Professional Development

Job Training

Description

• Review and analyze system specifications to ensure quality standards are met.
• Collaborate with developers to create and implement test plans and cases.
• Conduct manual and automated testing to identify bugs and issues.
• Maintain detailed documentation of test results and report findings to stakeholders.
• Ensure effective communication with customer service teams to address client issues.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science or related field
• Experience Level: At least 2 years of experience in quality assurance
• Skills and Competencies: Proficient in English Language, Customer Service, GDS Travel systems
• Responsibilities and Duties: Experience in BPO/Call Center industry preferred
• Qualities and Traits: Strong analytical skills and attention to detail

English Language Customer Service GDS Travel GDS Travel Campaign BPO/ Call Center industry

HR Manager RSD Human Resource Management Consultancy

Working Location

RDS Human Resource Management Consultancy