Quality Assurance - GDS Travel

RSD Human Resource Management Consultancy; Pasay; On-site; PHP 334,800 - 468,720; Full time

Benefits offered by this job

Performance Bonus

Job Training

Job summary

RSD Human Resource Management Consultancy is seeking a Quality Assurance Analyst for an on-site role in Pasay. The position requires 1–3 years of experience, a bachelor’s degree, and specific experience with travel-related QA and GDS systems.

The role focuses on monitoring travel agents’ interactions, ensuring booking accuracy, and adherence to company standards while driving continuous process improvements.

Qualifications

• 2 years completed in College or College Graduate
• Experience: 1–2 years BPO QA for Travel Campaign with at least a year of GDS experience

Responsibilities

• Monitor and evaluate travel agents’ interactions and bookings
• Ensure compliance with company standards and travel booking accuracy
• Support continuous process improvement in travel operations

Skills

GDS experience

QA for travel

On-site work

Education

Bachelor's degree

Tools

GDS platforms

Job description

RSD Human Resource Management Consultancy

On-site - Pasay 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Job Training

Responsibilities

The Quality Assurance Analyst is responsible for monitoring and evaluating travel agents’ interactions, booking accuracy, and compliance with company standards using Global Distribution Systems (GDS). The role ensures high-quality customer service, accurate travel bookings, and continuous process improvement.

Job Requirements

• 2 years completed in College or College Graduate
• Experience: 1–2 years BPO QA for Travel Campaign with at least a year of GDS experience Work Set-Up: Onsite.

Working Location

RDS Human Resource Management Consultancy