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Job Vacancy Phil in Pasig is seeking a Process Excellence Manager for the BPO industry. The role focuses on leading process improvement initiatives to optimize workflows and drive efficiency.
Candidates should have 5 years in PE/CI/Consulting, Lean Six Sigma Green Belt, data viz and process mapping tools like Power BI, Tableau, Visio, Lucidchart, Signavio. This is a direct hire.
Process Excellence Manager for BPO Industry in Pasig upto 90k
Qualifications
5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting
Lean Six Sigma Green Belt certified; Black Belt certification is an advantage
Proficient in data visualization and process mapping tools such as Power BI, Tableau, Visio, Lucidchart, or Signavio
Strong analytical and problem-solving skills with the ability to balance strategic thinking and hands-on execution
Excellent communication skills with the ability to simplify complex concepts for diverse stakeholders
Key Responsibilities
Lead process improvement initiatives by analyzing, redesigning, and optimizing workflows
Identify inefficiencies and provide data-driven recommendations to improve performance
Manage Lean, Six Sigma, and Kaizen projects from planning to implementation
Collaborate with cross-functional teams to align process improvements with business goals
Support change management through training, communication, and stakeholder engagement
Partner with IT and RPA teams to identify automation opportunities and improve operational efficiency
This is for DIRECT HIRE!
Experience: 5-10 Yrs Exp