Process Excellence Specialist

TASQ; Pasig; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

TASQ in Pasig City is seeking a Mid-Level Specialist to drive high-visibility process improvements. You will identify bottlenecks, map As-Is processes, and lead waste-reduction initiatives within a continuous improvement mindset.

You will collaborate across Operations, Finance, HR, and IT to design training materials and ensure adoption. A Lean Six Sigma Green Belt and data-visualization skills are required to succeed.

Qualifications

• 3–5 years experience in Process Excellence, Continuous Improvement, or Management Consulting.
• Lean Six Sigma Green Belt certification (Black Belt a plus).
• Proficient in data visualization tools (Power BI/Tableau) and process-mapping software (Visio/Lucidchart/Signavio).
• Able to translate business goals into actionable process improvements and communicate with non-technical stakeholders.

Responsibilities

• End-to-End Process Transformation: lead diagnosis, design, and implementation of improvements; map As-Is workflows and eliminate redundancies.
• Data-Driven Insights: analyze KPIs and financial metrics to identify trends and opportunities for changes.
• Project Management & Governance: manage a portfolio of improvement projects (Lean, Six Sigma, Kaizen) and ensure sustained gains.
• Cross-Functional Collaboration: consult with Operations, Finance, HR; lead workshops to align stakeholders.
• Change Management: develop training materials and comms plans for smooth adoption of new processes.
• Automation Identification: collaborate with IT and RPA teams to identify automation opportunities.

Skills

Lean Six Sigma

Analytics

Communication

Strategic Thinking

Tools

Power BI

Tableau

Visio

Lucidchart

Signavio

Job description

Work Location: Pasig City, Metro Manila

Work Setup: Hybrid/Onsite

As a Mid-Level Specialist, you will lead high-visibility projects that directly influence our operational bottom line. Your focus will be on identifying bottlenecks, reducing waste, and fostering a "continuous improvement" mindset across the organization.

Key Responsibilities:

• End-to-End Process Transformation: Lead the diagnosis, design, and implementation of process improvements. You will map "As-Is" workflows and eliminate redundancies and maximize output.
• Data-Driven Insights: Analyze operational KPIs and financial metrics to identify trends and "low-hanging fruit." You’ll turn raw data into actionable insights that justify process changes to senior leadership.
• Project Management & Governance: Manage a portfolio of improvement projects (Lean, Six Sigma, or Kaizen). You will ensure projects are delivered on time, within scope, and that the gains are sustained through robust monitoring plans.
• Cross-Functional Collaboration: Act as a consultant to various departments (Operations, Finance, HR, etc.). You’ll lead workshops to understand the frontline reality and align stakeholders on better ways of working.
• Change Management: It’s not just about the process; it’s about the people. You will develop training materials and communication plans to ensure new processes are adopted smoothly and enthusiastically.
• Automation Identification: Work closely with IT and RPA teams to identify processes ripe for automation, ensuring we quality.

Qualifications:

• At least 3 to 5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting.
• Certified: You hold a Lean Six Sigma Green Belt (Black Belt is a plus).
• Analytical: You are proficient in data visualization tools (like Power BI or Tableau) and process mapping software (like Visio, Lucidchart, or Signavio).
• Strategist & Executor: You can think at a high level about business goals but aren't afraid to get into the weeds of a spreadsheet or a workflow diagram.
• Communicator: You can explain complex methodologies to non-technical stakeholders in a way that is compelling and easy to understand.