Process Excellence

Intelegencia; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Intelegencia is seeking a Process Excellence Specialist in Pasig to drive continuous improvement across core operations. You will architect efficient, scalable solutions by analyzing data, mapping current workflows, and coordinating with multiple departments.

The role emphasizes hands-on process optimization, change management, and automation opportunities to improve the organization’s bottom line. A Lean Six Sigma Green Belt is required, with experience in BI tools and process mapping.

Qualifications

• Bachelor's degree in a relevant field (e.g., Business, Engineering, or Operations).
• Proven Lean Six Sigma practice with data-driven storytelling capabilities.
• Experience leading cross-functional process improvement initiatives.

Responsibilities

• Lead end-to-end process transformation from diagnosis to implementation.
• Analyze operational KPIs and financial metrics to guide improvements.
• Manage a portfolio of Lean, Six Sigma, or Kaizen projects with governance and monitoring.

Skills

Lean Six Sigma Green Belt

Data storytelling

Stakeholder management

Process mapping

Analytical thinking

Change management

Cross-functional collaboration

Education

Bachelor's degree in relevant field

Tools

Power BI

Tableau

Visio

Lucidchart

Signavio

Job description

Drive process improvement, analyze data, lead Lean Six Sigma projects, streamline operations, and champion automation and change.

Are you a problem-solver who sees "the way we’ve always done it" as a challenge rather than a rule? We are looking for a Process Excellence Specialist to join our team in the heart of Pasig.

In this role, you won’t just be documenting steps; you will be the architect of efficiency. You will bridge the gap between complex business challenges and streamlined, scalable solutions. If you are passionate about Lean Six Sigma, data-driven storytelling, and driving cultural change, this is the place for you to make a tangible impact.

The Role: What You’ll Do

As a Process Excellence Officer, you will lead high-visibility projects that directly influence our operational bottom line. Your focus will be on identifying bottlenecks, reducing waste, and fostering a "continuous improvement" mindset across the organization.

Key Responsibilities:

• End-to-End Process Transformation: Lead the diagnosis, design, and implementation of process improvements. You will map "As-Is" workflows and eliminate redundancies and maximize output.
• Data-Driven Insights: Analyze operational KPIs and financial metrics to identify trends and "low-hanging fruit." You’ll turn raw data into actionable insights that justify process changes to senior leadership.
• Project Management & Governance: Manage a portfolio of improvement projects (Lean, Six Sigma, or Kaizen). You will ensure projects are delivered on time, within scope, and that the gains are sustained through robust monitoring plans.
• Cross-Functional Collaboration: Act as a consultant to various departments (Operations, Finance, HR, etc.). You’ll lead workshops to understand the frontline reality and align stakeholders on better ways of working.
• Change Management: It’s not just about the process; it’s about the people. You will develop training materials and communication plans to ensure new processes are adopted smoothly and enthusiastically.
• Automation Identification: Work closely with IT and RPA teams to identify processes ripe for automation, ensuring we quality.

Who You Are

• Experienced: You have 3–5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting.
• Certified: You hold a Lean Six Sigma Green Belt (Black Belt is a plus).
• Analytical: You are proficient in data visualization tools (like Power BI or Tableau) and process mapping software (like Visio, Lucidchart, or Signavio).
• Strategist & Executor: You can think at a high level about business goals but aren't afraid to get into the weeds of a spreadsheet or a workflow diagram.
• Communicator: You can explain complex methodologies to non-technical stakeholders in a way that is compelling and easy to understand.