Portuguese Tech Support Onsite – Rotational Schedule, Bonus

J-K Network Services; Quezon City; On-site; PHP 863,226 - 1,033,974; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

A leading outsourcing company in Quezon City is seeking a qualified Portuguese Technical Support representative. The ideal candidate must be proficient in Portuguese and English, possess at least 1 year of customer service experience, and be willing to work onsite. You will assist clients with technical product inquiries and provide troubleshooting support. Attractive compensation and benefits package offered.

Qualifications

• Open to Filipino candidates proficient in Portuguese and English.
• With at least 1 year of experience in a customer service or call center role.
• Willing to work onsite and on a rotational schedule.

Responsibilities

• Providing assistance to users of the client's technical products or services.
• Provide Basic Troubleshooting for customers issues in hardware, software, networking.
• Prepare a complete and accurate report on the issues received.

Skills

Proficiency in Portuguese

Proficiency in English

Customer service skills

Job description

A leading outsourcing company in Quezon City is seeking a qualified Portuguese Technical Support representative. The ideal candidate must be proficient in Portuguese and English, possess at least 1 year of customer service experience, and be willing to work onsite. You will assist clients with technical product inquiries and provide troubleshooting support. Attractive compensation and benefits package offered.