Portuguese-Speaking Tech Support Advisor — Remote Ready

Visa Hunt; España; Hybrid; PHP 2,033,000 - 2,469,000; Full time

Job summary

Visa Hunt in A Coruña, Spain, is hiring a Portuguese-speaking Technical Support Advisor for a leading outsourcing/BPO project. You will resolve technical issues, leveraging IT background and cloud tools, while delivering excellent customer service in Portuguese and English.

The role offers on-site work with the possibility to work remotely from anywhere in Spain, and includes comprehensive training. Candidate should be customer-focused, with strong problem-solving skills and the ability to

Qualifications

• Fluent in Portuguese and English with strong written and spoken communication.
• Background in IT technologies or cloud solutions is valuable.
• Experience with Microsoft 365 apps is beneficial.

Responsibilities

• Provide technical support for a project with a software development company.
• Troubleshoot and resolve technical issues using IT skills.
• Collaborate with cross-functional teams to ensure project success and customer satisfaction.
• Offer guidance and solutions to clients, ensuring timely resolutions.
• Contribute to process improvements based on technical expertise.

Skills

Portuguese language

English language

IT troubleshooting

Customer service

Tools

Office 365

Outlook

OneDrive

Exchange

SharePoint

Lync/Skype for Business

Windows OS

Job description

Visa Hunt in A Coruña, Spain, is hiring a Portuguese-speaking Technical Support Advisor for a leading outsourcing/BPO project. You will resolve technical issues, leveraging IT background and cloud tools, while delivering excellent customer service in Portuguese and English.

The role offers on-site work with the possibility to work remotely from anywhere in Spain, and includes comprehensive training. Candidate should be customer-focused, with strong problem-solving skills and the ability to