Poker Room Host & Membership Concierge

MELCO RESORTS & ENTERTAINMENT; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Melco Resorts & Entertainment in Manila is seeking a Poker Host to welcome guests, process memberships, and ensure all players are properly registered. The role requires accurate handling of the poker system, organizing games, and seating patrons in a fast-paced environment.

The ideal candidate has strong customer service skills, ideally casino operations experience, and can communicate in English or multiple languages. Proficiency in Microsoft Office is expected.

Qualifications

• Bachelor’s degree or equivalent.
• Good customer service.
• Preferably with casino operations background.
• Able to work in a fast-paced high-pressure environment.

Responsibilities

• Greeting guests and processing membership.
• Accurately managing poker board/system.
• Invite players for poker games and collect information for database.
• Assist players for hotel rooms, transportation, etc.

Skills

Customer service

Casino operations

Multilingual communication

Pleasant personality

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Melco Resorts & Entertainment in Manila is seeking a Poker Host to welcome guests, process memberships, and ensure all players are properly registered. The role requires accurate handling of the poker system, organizing games, and seating patrons in a fast-paced environment.

The ideal candidate has strong customer service skills, ideally casino operations experience, and can communicate in English or multiple languages. Proficiency in Microsoft Office is expected.