Poker Room Host: Guest Experience & Membership Lead

City of Dreams Manila; Parañaque; On-site; PHP 335,000 - 614,000; Full time

Job summary

Melco Resorts & Entertainment Limited is seeking a Host for the Poker Room at City of Dreams Manila. The role involves greeting guests, processing memberships, and ensuring players are properly registered.

You will manage the poker board, invite players to games, and gather data for the internal database. The position also assists guests with hotel, transportation, and related services in a fast-paced casino environment.

Qualifications

• Experience: Good customer service; casino operations background preferred.
• Education: Bachelor’s degree or equivalent.
• Skills: Computer literate with Microsoft Office; pleasing personality; ability to speak English or multiple languages.
• Other: Able to work in a fast-paced high-pressure environment.

Responsibilities

• Greet guests and process memberships; ensure all players are members.
• Accurately manage the poker board and operations.
• Invite players for poker games and collect information for the database.
• Assist players with hotel rooms, transportation, and related arrangements.

Skills

Computer literate

Pleasing personality

Multilingual

Good Customer service

Education

Bachelor’s degree equivalent

Tools

Microsoft Office

Job description

Melco Resorts & Entertainment Limited is seeking a Host for the Poker Room at City of Dreams Manila. The role involves greeting guests, processing memberships, and ensuring players are properly registered.

You will manage the poker board, invite players to games, and gather data for the internal database. The position also assists guests with hotel, transportation, and related services in a fast-paced casino environment.