Host, Poker Room

Melco Resorts & Entertainment Limited; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Melco Resorts & Entertainment Limited is seeking a Host for the Poker Room. The role greets guests, processes memberships, and ensures players are properly registered while managing the internal poker system and seating arrangements.

Responsibilities include inviting players, collecting data for databases, and assisting guests with hotel and transportation needs in a fast-paced casino environment.

Qualifications

• Experience in customer service.
• Preferably experience in casino operations.
• Bachelor’s degree or equivalent.

Responsibilities

• Process memberships and ensure players are registered.
• Accurately manage the poker board and seating.
• Invite players for games and gather player data for the database.
• Assist guests with hotel, transportation, and related needs.

Skills

Customer service

Casino ops

MS Office

Multilingual

Education

Bachelor’s degree

Job description

REQ15197 Host, Poker Room (Open Date: 10/11/2026)

POSITION SUMMARY: Under the direction of the Director, Business Development-Poker, the host is responsible for greeting guests, processing membership and ensuring all players are members, accurately managing the internal poker system for games, organize and invite players for poker games, and seating patrons.

PRIMARY RESPONSIBILITIES:

• 1. Processing membership
• 2. Accurately managing poker board
• 3. Invite players for poker games and collect information for database.
• 4. Assist players for hotel rooms, transportation, etc.

KEY PERFORMANCE INDICATORS:

• 1. Increase of member database.

QUALIFICATIONS:

I. Experience

• 1. Good Customer service
• 2. Preferably with casino operations background

II. Education

• Bachelor’s degree equivalent

III. Skills / Competencies

• 1. Computer literate; Microsoft office
• 2. Pleasing personality
• 3. Can speak English or multiple languages.

IV. Other Attributes

• 1. Able to work in a fast-paced high-pressure environment.

Melco Resorts & Entertainment Limited (“Melco”) is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. Through the implementation of innovative products and services and by working hand-in-hand with globally renowned brands, Melco intends to offer the best entertainment experience that aims to appeal to a broad spectrum of customers and thereby become the leader of gaming industry in the region. In this endeavor, we have a number of projects currently underway or planned.